Rairdon's Honda of Marysville
Marysville, WA
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Not upfront & honest No pricing upfront (not on cars nor with salesperson). No pricing without signing paperwork & lots of extras added without asking. Held personal keys No pricing upfront (not on cars nor with salesperson). No pricing without signing paperwork & lots of extras added without asking. Held personal keys hostage for entire visit for Trade-In assessment (returned after demanding 3x). Over 45 min inside and NO financing estimate and would not provide without many personal financial documents. Overall friendly until you try to leave without purchasing. For being a “full-disclosure” dealership, we felt that very little information was available nor did we feel that they were fully honest with their dealings with us. More
It was very good but a little long. Christopher and Justin were easy to work with. There was no high pressure sales pitch. They were very informative which made for a very good experien Christopher and Justin were easy to work with. There was no high pressure sales pitch. They were very informative which made for a very good experience. More
Chris was pleasant to work with. I'm disappointed we didn't get the full Costco discount. Not really understanding the reasoning either. Not sure the manager liked us paying cash and not purchasing all didn't get the full Costco discount. Not really understanding the reasoning either. Not sure the manager liked us paying cash and not purchasing all these maintenance options he tried to sell us. Why do they have to go over all of them when you say no I don't need to hear them, we don't want them. Kind of got an attitude after we said no to them. Paying cash is bad? Love the car. I wouldn't recommend this for a costco discount More
They always give excellent service!That’s why I always They always give excellent service! That’s why I always buy my cars from Honda of Marysville! It would be nice if they would go a little greener and They always give excellent service! That’s why I always buy my cars from Honda of Marysville! It would be nice if they would go a little greener and not send me home with 10 pages of unnecessary paperwork. It could be email just as easily More
Yes, Christopher and Justin were great! I used to be a Yes, Christopher and Justin were great! I used to be a hard money lender, and I totally realize I left too much money on the table. I could have Yes, Christopher and Justin were great! I used to be a hard money lender, and I totally realize I left too much money on the table. I could have walked, or negotiated further. I do, also, realize the auto salesmen were at one point furloughed, and they lost their income during that time, Bottom line, I said “I’ll take it” earlier than I ever would have, once upon a time. However, this is not about creating a situation totally in my best interests at this point in time. I hope they made decent (but not an exorbitant) amount off my purchase. I’m not your regular old lady who comes to buy a vehicle, I’m sure. The salesmen were great! More
Was great service. Came in for an oil change as was advised it was time for the 30,000 mile service....done the same day and was able to use a loaner car. advised it was time for the 30,000 mile service....done the same day and was able to use a loaner car. More
Great experience! The whole process was made smooth. Our sales person was so knowledgeable and made us feel at ease throughout. I highly recommend them. sales person was so knowledgeable and made us feel at ease throughout. I highly recommend them. More
I was greeted as I came in the door by Shawn Voss he was amazing. My car was ready in the allotted time frame he gave me. When my car was done he went over everything with me and answered any questions I ha amazing. My car was ready in the allotted time frame he gave me. When my car was done he went over everything with me and answered any questions I had. He made me feel like a valued customer. Thank you Shawn More
I was very impressed with the level of precaution the entire dealership had reached in order to protect people during the Carona virus. Also, everyone I encountered was pleasant and efficient. entire dealership had reached in order to protect people during the Carona virus. Also, everyone I encountered was pleasant and efficient. More



