
Rairdon's Honda of Marysville
Marysville, WA
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Waiting Had appointment to see car, settle on price/payment in less then a hour and waited 2.5 hours to see final person to complete paperwork. While waiting, Had appointment to see car, settle on price/payment in less then a hour and waited 2.5 hours to see final person to complete paperwork. While waiting, salesman went thru cars features and set up phone then I notice brand new car with 11 mile had a dent in passenger door. We talked to manager and got another car delaying final paperwork more because of vin number change. So after paperwork complete I find out the other new car has a bad battery and they were changing it which took 2 hours to replace and to clean car. So something that should have been about 1.5 hours took 4.5 hours. More
Victor Wells was amazing to work with ... really enjoyed his customer service .. he answered all my questions and concerns and to top it all of he even allowed me to watch the best game of the year the Seah his customer service .. he answered all my questions and concerns and to top it all of he even allowed me to watch the best game of the year the Seahawks game against the 49ers ... while my car was being serviced!! More
Would appreciate it if you would quit trying to up sell my wife when she comes in for an oil change. Just provide a written estimate of what you are suggesting. Will give you one more chance, if you don’ my wife when she comes in for an oil change. Just provide a written estimate of what you are suggesting. Will give you one more chance, if you don’t stop I am done with tour facility. More
Great Experience-with German Estrada I had gone to Honda of Marysville to look at an older Civic and see if we could make deal. Long story short we meet the nicest salesman named German, I had gone to Honda of Marysville to look at an older Civic and see if we could make deal. Long story short we meet the nicest salesman named German, we bought a 2019 Honda Civic and I love it German was not pushy and was very informative and very patient More
Some good people at dealership I like my car and the sales people were nice. I did buy the 3M product which took three times to fix it but they did. I still feel things could have b I like my car and the sales people were nice. I did buy the 3M product which took three times to fix it but they did. I still feel things could have been handle differently. They did fix in which I am glad for Greg’s the manager did work with us to get it done. I am sorry I don’t want to hurt your rating but is how I feel. More
Service on my vehicle The employees are professional, they have good communication, are friendly and helpful. i can count on good work in a fair amount of time and a compet The employees are professional, they have good communication, are friendly and helpful. i can count on good work in a fair amount of time and a competitive price. More
Courtney in service was courteous , attentive and professional. Wouldn't hesitate to use this dealer again for my needs. Rairdon Honda has earned my business professional. Wouldn't hesitate to use this dealer again for my needs. Rairdon Honda has earned my business More
Great service and helpful staff! I brought my civic in for the 30k maintenance. The service team created a positive environment and were efficient and quick with getting me set up wit I brought my civic in for the 30k maintenance. The service team created a positive environment and were efficient and quick with getting me set up with a loaner car and getting my car checked in. When I picked up my car it drove beautifully. Thanks Honda if Marysville! More
Great Honda. CRV lease experience I went to Honda of Marysville yesterday to lease a new Honda CRV. The facility was clean, and the staff was friendly. Chris Russell arranged the lease I went to Honda of Marysville yesterday to lease a new Honda CRV. The facility was clean, and the staff was friendly. Chris Russell arranged the lease and he was great to work with. He was knowledgeable, professional and experienced. Chris explained the differences between the CRV models. He had the exact model and color I wanted in stock. We took a test drive and I made the decision. Paul, the finance manager, was equally pleasant and professional to work with. Very experienced. He expertly explained all the paperwork I signed, and didn't waste any time. I highly recommend this dealership to anyone who is looking for a fair and respectful experience. They did a great job, and the new CRV is terrific! More
Not great Stood in line for 15 minutes before I was even acknowledged. Place is overpriced. Place is not worth the hassle. Was recommended to get serviced, was Stood in line for 15 minutes before I was even acknowledged. Place is overpriced. Place is not worth the hassle. Was recommended to get serviced, was not told if I even needed the service or if it was just the recommended scheduled maintenance More