Rairdon's Honda of Marysville

Terrible bait and switch - Old school sales man Erik was terrible , time waster , no decision power and rude. some great comments though which just made me laugh: a) Come on in today (Sunday) the Erik was terrible , time waster , no decision power and rude. some great comments though which just made me laugh: a) Come on in today (Sunday) there is no traffic other than church traffic. Ha ! b) "you cant come in the manager's room (was taking my cellphone to show competitive quote) , there is confidential data in there. " - Way to go on your customer service. c) "Anything under 1000 miles is considered new". Was giving me a new car with 400 miles on it! d) "I just found the new car you need with low miles getting off the trailer". After I had refused the 400 miles one. e) "My used car sales manager who sits across me , eyes light up after hearing about your trade". Was offering me 3k less than market , I turned it elsewhere for 3.5k more :) f) "you Indian people have so many car color restrictions" I told him I was not an Indian. Ha ! Although he did show me both colors I was interested in. Then wanted me to sign somehwere on a monthly payment amount , I said I need to see full terms however I can shake hands on it. I shook hands and later he couldnt honor that price. What a joke , time waster. More

Great Dealership Great staff and very easy to deal with. Made the process fun to do. Zach was very knowledge and patient with all of our questions. Great staff and very easy to deal with. Made the process fun to do. Zach was very knowledge and patient with all of our questions. More

Friendly courteous a timely I was able to get same-day service. Courtney was very friendly, just courteous and give me information about My service plan in that I had 14 free I was able to get same-day service. Courtney was very friendly, just courteous and give me information about My service plan in that I had 14 free services which I had totally forgotten about. I like her honesty. It’s good to know I have trustworthy people I can count on when it comes to my car services More

Effortless The experience was effortless. Very professional and friendly. Will not take my vehicle anywhere else. I felt comfortable and at ease with the staff. The experience was effortless. Very professional and friendly. Will not take my vehicle anywhere else. I felt comfortable and at ease with the staff. The options of waiting area is nice as well. More

No pressure Loved working with Mariana. She was very patient and not pushy. And she speaks Spanish which is a plus so it was easier for my husband to communicate Loved working with Mariana. She was very patient and not pushy. And she speaks Spanish which is a plus so it was easier for my husband to communicate with her and what we were looking for. More

Wish I could give 5 stars I wish I could give more stars. Everyone I worked with was very friendly and knowledgeable, but my car was returned without any washer fluid and an ol I wish I could give more stars. Everyone I worked with was very friendly and knowledgeable, but my car was returned without any washer fluid and an old air filter was left in my car. It might have been an off day for the service center? I’m not sure but I hope my next visit is more seamless. More

Confused on some of the service matters Oil life not reset to 100%- why? Brake & transmission fluids needed attention but not sure if levels were topped off to the proper level or not - it’s Oil life not reset to 100%- why? Brake & transmission fluids needed attention but not sure if levels were topped off to the proper level or not - it’s a little confusing. More

Accord Service I was able to schedule my appt right away. Got a rental car and service was completed in a couple hours. In and out service with a free detail. I was able to schedule my appt right away. Got a rental car and service was completed in a couple hours. In and out service with a free detail. More

Informative non pressure friendly experience We were met with a non threatening friendly sales person not like some other dealers where you instantly feel like food for a vulture. All our needs We were met with a non threatening friendly sales person not like some other dealers where you instantly feel like food for a vulture. All our needs were met without pushing for more than what we wanted. More

was quoted $82.00 (all in) for a drain and fill rear diff Final bill was $105.74. I told the service rep I secured the quote before I made the appointment, she didn't seem to care, I paid the inflated amount. Final bill was $105.74. I told the service rep I secured the quote before I made the appointment, she didn't seem to care, I paid the inflated amount. Invoice charged for 3 quarts of oil and the amount is: Differential fluid: Honda DPSF-II; capacity is 1.3 quarts Also: Honda air filter charged $29.95 - Amazon price for same Honda OE $20.29 Cabin filter charged $23.95 - Amazon aftermarket filter $8.98 How would anyone want to go back? More