
Rairdon's Honda of Marysville
Marysville, WA
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Great customer service The staff was very helpful and friendly, I felt like they were looking out for our best interest. I would definitely recommend this place to others. The staff was very helpful and friendly, I felt like they were looking out for our best interest. I would definitely recommend this place to others. More
Repair/service is the best! Stranded in Stanwood. Towed car to Marysville and they had a loaner car ready to go. Car needed a new starter and it was ready by noon the next day. Stranded in Stanwood. Towed car to Marysville and they had a loaner car ready to go. Car needed a new starter and it was ready by noon the next day. Very happy - Brian is great! More
Friendly great communication Charles aka Wheels was very helpful in making sure I got the best deal for my new car. He succeeded in doing his best to make sure I was content. Charles aka Wheels was very helpful in making sure I got the best deal for my new car. He succeeded in doing his best to make sure I was content. More
Poor customer service I called on 6/15/18 around 3:15PM and spoke with Shawn to request a quote on door lock actuator replacement. He told me that he would have to call me I called on 6/15/18 around 3:15PM and spoke with Shawn to request a quote on door lock actuator replacement. He told me that he would have to call me back. At 3:30PM realizing that Shawn had not called me back, I called again and spoke with Brian this time and Brian said he would remind Shawn. At 3:55PM after waiting for Shawn since 3:15PM for a call back and still no call, I called back. Again I spoke with Brian and told him that Shawn had not called. Brian then suggested that he would remind Shawn again and I said that I would prefer if he get me the quote instead of me waiting around for Shawn. Brian then said that he would have to call me back and he did 2 minutes later at 3:57PM. I had also called Lynnwood Honda around 2:47PM (while Shawn @ Marysville Honda was doodling around) and requested a quote as well. I spoke with Juan @ Lynnwood Honda and while waiting on the phone for about 10 minutes, he gave me the quote. That's a better customer service than Marysville Honda. Also, the quote at Marysville Honda was way high compared to Lynnwood Honda. I decided to go with Lynnwood Honda although it is located about 30 miles south from me. More
Bad experience with sales and the general manager Gary Nukleth, the general manager misrepresented and deceived me on the the sale and exchange.them be belittled me and talked down to me. He said he d Gary Nukleth, the general manager misrepresented and deceived me on the the sale and exchange.them be belittled me and talked down to me. He said he didn’t have to do anything to help o brien customers. Told me to ask o briens to help. They wouldn’t. I need help and would not wish this nightmare on anyone. More
I had an unidentifiable noise in the front of my car My service advisor Shawn Voss was very helpful. They identified the source of the problem ordered the parts and repaired it in a timely manner. I woul My service advisor Shawn Voss was very helpful. They identified the source of the problem ordered the parts and repaired it in a timely manner. I would definitely recommend Honda Of Marysville More
Oil change Called to schedule service, put on hold for 10 minutes, lady took information. Showed up for a 1hour appointment, name was not on schedule, oil change Called to schedule service, put on hold for 10 minutes, lady took information. Showed up for a 1hour appointment, name was not on schedule, oil change took 3 hours. More
Service Awesome people friendly honest and supportive. Great sales team as well. Their to help you purchase a car. If you need a courtesy car just let them Awesome people friendly honest and supportive. Great sales team as well. Their to help you purchase a car. If you need a courtesy car just let them know ahead of the sceduled appointment. If you want to wait the surrounds are comfortable and entertaining. More
Used car Bought a used car here. It was crap problem after problem. Was told nothing wrong with the car so I traded a good car to get the new used car. WISH I Bought a used car here. It was crap problem after problem. Was told nothing wrong with the car so I traded a good car to get the new used car. WISH I NEVER like I said problem after problem. Think they didn’t car because the where getting ready to change management. Would never ever buy a car from here again More
It was good They are always helpful.and informative. They were working with a new computer service and handled the stress very well. Always have had a good experi They are always helpful.and informative. They were working with a new computer service and handled the stress very well. Always have had a good experience More