Rairdon's Subaru of Auburn - Service Center

Great service and followed up as promised Will continue using this dealership.Any questions or problems I have with my car, the staff answers them quickly and are very knowledgeable. They are Will continue using this dealership.Any questions or problems I have with my car, the staff answers them quickly and are very knowledgeable. They are professional and also have a great sense of humor. Travis, who I met for the first time was great! I also worked with Dane, who is also a great service advisor. The guys that also actually perform the work does great work too. More

regular service Service has always been quick and professional. Have used Mike Scarff Subaru since I purchased this vehicle. First service under new name. No chang Service has always been quick and professional. Have used Mike Scarff Subaru since I purchased this vehicle. First service under new name. No change in rating. However, the waiting room was not as full as in the past. May have been a slow day. More

Seat Memory Had issues with my seat memory functions and the technician went with me over it because there is a step the manual forgot to mention and the issue wa Had issues with my seat memory functions and the technician went with me over it because there is a step the manual forgot to mention and the issue was resolved. It was quick and got a free car wash as well. Kudos to the staff. Well done! More

Regular maintenance Ron was courteous and friendly! I didn’t have an appointment and kept to the advised time frame for the service. Could not ask for anything more! Ron was courteous and friendly! I didn’t have an appointment and kept to the advised time frame for the service. Could not ask for anything more! More

Top Notch!! Really appreciate the quick efforts to get my battery malfunction assessed and fixed and then my oil changed. I was so surprised when my car wouldn’t Really appreciate the quick efforts to get my battery malfunction assessed and fixed and then my oil changed. I was so surprised when my car wouldn’t start, but what a pleasant outcome with the assistance of this great service department. More

Headlamp Quick service today without an appointment! Great assistance from woman whose office is next to restrooms. I’m on crutches and she was attentive to he Quick service today without an appointment! Great assistance from woman whose office is next to restrooms. I’m on crutches and she was attentive to helping me open restroom door. Thank you! More

Oil change Service When here because I did an Oil change Service before with my previous Subaru vehicle and show them an email that I’ve got from Renton Subaru about the When here because I did an Oil change Service before with my previous Subaru vehicle and show them an email that I’ve got from Renton Subaru about the special price Syntathic Oil Change and we’re able to match the price for me. Sales rep was friendly More

Friendly and courteous employees, finished on time. Car serviced on time and as promised. Car was washed. The service rep was polite and courteous. Explained what was required. Also explained overall co Car serviced on time and as promised. Car was washed. The service rep was polite and courteous. Explained what was required. Also explained overall condition of car and what maintenance would be required in the near future, brakes, tires etc More

No appointment necessary oil change First visit to this service department under the new ownership. Like the no appointment necessary oil change. Price is fair, service seems to be detai First visit to this service department under the new ownership. Like the no appointment necessary oil change. Price is fair, service seems to be detailed. Would love to see an “e-receipt” scenario so I wouldn’t have to scan the paperwork to save it to my computer. Also, a couple of services were recommended by the mechanic, would be great to see an estimate of the cost of those services. Only gave it a four star rating because there is always room for improvement More

Transmission went out at 67k and Scarff Would not fix or hel Bought a 2013 Impreza new from Mike Scarff Subaru and the transmission went out at 67 k miles. Of course warrantee ran out at 60k. Scarff quoted u Bought a 2013 Impreza new from Mike Scarff Subaru and the transmission went out at 67 k miles. Of course warrantee ran out at 60k. Scarff quoted us $8000 for a new transmission because they can't repair the CVT transmission, which they now put in all their cars. They would not help with a discount or a trade in. They told us to yry to trade it in at another dealer before it completely blew and was no longer driveable. We are horrified by the way we were treated at this dealership. More