I went to Rairdon's this time as a "default' move...I was a LONG time customer until I sold my Subaru last year. When the Volkswagen dealer said it would be 2 weeks until they could do my oil change,, I knew where I could get excellent and Timely service!
I was Not disappointed... The tech went out of his way to service my car, consulting with Volks people to get right and fair cost parts for my car!
I am only disappointed that (given my elder status) I cannot recall the gentleman's name! Though to ge fair, I have always had this experience with their service department.