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Diamond Buick GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.3
219 Reviews
Call Service Center (760) 422-5865

219 Reviews of Diamond Buick GMC Cadillac Palmdale - Service Center

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May 05, 2024

Great service. They get me in and out. Car runs great! I’m never there more than an hour. More

by SCARVEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Helpful
May 04, 2024

The service was quick and my truck was running fine after an oil change. This place is great. More

by IAMCONTRERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irna
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Helpful
May 03, 2024

Lack of respect. Management are very disrespectful. They lie about something wrong with your vehicle and it's not. They boost up the price on their service as if the More

by mkd1980777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni the wanna be GM
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Helpful
May 01, 2024

Took my vehicle into Diamond GMC due to an engine warning light coming on. The service department keep me informed on diagnosing the problem and the repairs were completed in a timely fashion. More

by CURT1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for the kudos, Curt. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 30, 2024

Had a very good experience this week. My service rep was Francisco. Handled my questions & concerns. my truck was serviced & tires rotated in 1.5 hrs. They gave me thoughts on needed serv More

by encouragerdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransico
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May 02, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Deb, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 26, 2024

I have been a customer for some time now and I would like tecognize, what feels like my very own service provider, Iris for her expertise and customer service. I am always happy with Iris's service because More

by CRISTINAPINEDA885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IRIS
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Apr 29, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Cristina, thank you for taking the time to write this fantastic review for Iris and our team! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 26, 2024

I was able to schedule a service appointment easily online. There were many appointments to choose from. My car was serviced, I was kept up to date, and it was timely. More

by JACKIEFRAGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 29, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for sharing your positive experience with us, Jackie! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 22, 2024

We have been very pleased with your dealership and our service advisor Fransico. Well done! More

by PNROGERS14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Apr 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Diamond Buick GMC Palmdale special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 20, 2024

Service was started on time and personnel were very friendly and helpful thank you.Happy with your service More

by CALANDDEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
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Apr 23, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
April 13, 2024

I've been a customer since 1980, great friendly staff, repairs are always done correctly and fast. nice facility More

by JONA KARDISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
Apr 16, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience, Jona. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Diamond Buick GMC Palmdale Team

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