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Rallye Acura
Roslyn, NY
4,424 Reviews
Welcome to Rallye Acura – New York’s premier Acura dealership located in Roslyn, New York. Conveniently located at 1750 Northern Boulevard, Rallye Acura is proud to serve Long Island and the surrounding areas including Queens, Brooklyn, and Manhattan. Our dealership is a proud member of the Rallye Motor Company, which also represents the BMW, Lexus, and Mercedes-Benz franchises.
The Rallye Acura team is committed to providing our customers with an unparalleled automotive experience and have been recognized as DealerRater’s Dealer of the Year for Acura in New York 3 years in-a-row (2018-2020).
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,424 reviews
April 29, 2014
Service at Rallye Acura Good customer service experience, with clear explanation of the services that were going to be performed on my car. I have taken my car for the past f Good customer service experience, with clear explanation of the services that were going to be performed on my car. I have taken my car for the past four years and I will continue to do so. More
by MaxAcuraed
April 25, 2014
Rallye acura review from pinal jadhav My first time walking into rallye acura i was very pleased and the friendly staff was very awesome and i was greeted very professionally and i was gre My first time walking into rallye acura i was very pleased and the friendly staff was very awesome and i was greeted very professionally and i was greeted with the general manager jay and he is was very good he introduce to me to jabir which he was very good and very professional and helpful i was very happy, jabir took me straight to the car and i loved it so definitely they knew what i was looking for. rather than going to 3 different dealers i should have listen to my dad and went to rallye acura to begin with, would have saved zoo much time and the aggregation. i got a good car and I'm happy so far I'm going back to find out the issue w/my heat so i hope it gets fixed something very minor. overall i would recommend to anyone to rallye acura and even my sister is coming to rallye acura when she is ready. More
by pinal
Employees Worked With
Jay Rosenthal
April 24, 2014
New Acura Customer I have only good things to say about this dealership. Joel was very helpful and was able to get me into a lease that was feasible for me. I neede I have only good things to say about this dealership. Joel was very helpful and was able to get me into a lease that was feasible for me. I needed the car by a certain day and despite holidays they were able to get it done for me. I am very pleased with this dealership. More
by dhoro
Employees Worked With
Jay Rosenthal, Joel First
April 23, 2014
Treat You Like Family This is the 4th vehicle my wife and I purchased from Rallye Acura. I had this crazy idea of going to another dealership and it was probably the dumbes This is the 4th vehicle my wife and I purchased from Rallye Acura. I had this crazy idea of going to another dealership and it was probably the dumbest thing I did. Maybe other dealer lure customers with better price on the internet but they can learn a lot from Rallye on how to treat customers. We met Danny Park back in 2009 when my wife purchase her TSX. He was not even our sales associate at that time but he remember us every time we go in to the showroom or service. I explain to him about my experience with another dealership and assure me he'll take care of us. Not only did he help us select the right vehicle but it's the way he treats us like family. Joe Filardo went above and beyond to get us the best finance rate. When it comes time to pick up the vehicle, Austin Mandell was so thorough in explaining all the features. We highly recommend anyone planning to purchase an Acura to go straight to Rallye. You wouldn't be disappointed. More
by MLee8946
April 22, 2014
Terrible Worst dealership I've worked with. I was promised an Acura ilx in white brand new for an amazing price. After giving my down payment I received a cal Worst dealership I've worked with. I was promised an Acura ilx in white brand new for an amazing price. After giving my down payment I received a call the next day saying the car was sold. Completely upset I began to ask Matthew how he could sell a car I put a down payment on, well he never took it and regretted to inform me on that. So upon lying and everything else he tries to tell me white and silver are the same color, clearly they are not. Then trying to smooth things out he says he'll call me back because he has to check if he has a black one in stock which I then asked for instead (also said he had this one) after not receiving a call I tried to call him twice ,no answer and still haven't heard back. I would give him no business, he isn't a good salesman at all. More
by Jeannam17
Employees Worked With
Matthew Mishanie
April 14, 2014
Service Acura service in roslyn is the best. Chad tammaro did a great job. He was polite and very informative about Acura cars. Chad deserves a raise for his Acura service in roslyn is the best. Chad tammaro did a great job. He was polite and very informative about Acura cars. Chad deserves a raise for his hard work More
by Molove2321
Employees Worked With
April 10, 2014
Well Done Knowledgeable and courteous. He did a great job catering to our needs and got us a great car for an outstanding price. Would do business with him in t Knowledgeable and courteous. He did a great job catering to our needs and got us a great car for an outstanding price. Would do business with him in the future. More
by amethyst167
March 27, 2014
I have bought two other cars in the last 12 years and I have always felt taken advantage of and lied to. This time I did extensive research on the car I wanted (2010 Acura TSX) and was ready for every tr have always felt taken advantage of and lied to. This time I did extensive research on the car I wanted (2010 Acura TSX) and was ready for every trick in the book. Before I came to Rallye I went to other dealers where the price advertised was not the real price of the car even after I had called. As soon as I refused to take their financing or third party expensive warranty, the car miraculously went up several thousand dollars. When I came in to Rallye I was on the defensive. Miraculously, Jabir Choudhery showed me the car that I wanted, at the price that I wanted to pay and there were no hidden fees or gimmicks. There was also no pressure or increasingly incredible statements about how great there dealer was and how their low overhead allowed them to price cars lower than any other used dealership in the area. At Rallye they don't have to say this because as soon as you sit down and start talking you can see why they are a Dealership of Distinction. Joel First was also fantastic even though I was perhaps a little on the bitchy side toward him (sorry Joel!). After I went from trusty Jabir to Joel, I thought the numbers guy is going to try to get one over me. The bill of sale was simple and easy to understand, there were no hidden numbers or fees. Everything was clearly laid out as explained. I was so happy I ended up buying the extended warranty directly from Acura and at a third of the price the other dealers were offering. Needless to say, I will be buying all my cars from Rallye from now on. If you want a certified pre-owned or used Acura and have been to a bunch of crappy used car dealers where the numbers are always shifting and the sales staff is trying to sell you crap you don't need for prices you shouldn't have to pay, and are fed up: Go to Rallye. More
by RosannaCastro
Employees Worked With
Joel First
March 24, 2014
I had brought my TLS in last week for an oil change, check engine light indicator and to fix the broken bulbs on my gear shift. I was then advised by Melissa that there were other issues discovered but check engine light indicator and to fix the broken bulbs on my gear shift. I was then advised by Melissa that there were other issues discovered but she checked and it was covered under my power train warranty; broken engine side mount. Kudos to Melissa for being so informative and extensive when checking my policy. In addition a warn fuel pump which triggered the check engine warning. Melissa had offered a loner since she was checking the inventory on the fuel pump and wouldn't know till later that day as to whether or not the part would be in stock. The service was prompt. I had left the dealer all of about an hour and was called by Melissa who informed me that all the work was completed pending the fuel pump which had to be shipped from California (should arrive in a week I was told). I picked up my car and the only thing that made me a bit sour was the cost of changing the broken bulk, $5 for the bulb $200 to install, really? At least I was able to get a slight discount. Later that evening, I started my car and noticed the lights on the gear shifter were fixed but random lights around my navi screen and VSA button on the driver's side were all off. I planned to call Rallye in the morning but Enza called me first (who is wonderful). I was transferred to Melissa right away and told her about the issue. She consulted the mechanic who worked on my car and the reason he gave me was the gear shift lights have nothing to do with the navi screen lights.... and I would have to pay for those to now be fixed as well. Okay, let's think about this. If the lights around the Navi and the VSA were broken wouldn't a customer have identified that as an initial problem? I did report the other light issue, why would anyone want to make multiple trips? Second, it doesn't take a rocket scientist to explain that the lights on the Navi screen are separate from the gear lights. The point is the technician messed up and doesn't want to admit it. Third, with all the information available to the educated customer, don't treat the customer like they don't know what they are talking about. I guess that's why mechanics work on cars and not sales. Fourthly, the work was sloppy. I lights on my gear shifter is fixed but there is a piece of fabric (I assume part of the internal liner) sticking out. Again, poor workmanship. I hope that when my fuel pump arrives (this week), Rallye will fix my other lights gratis that the technician knowingly screwed up and I hope another technician is assigned to my vehicle. I want to emphasize that Melissa and Enza rock, the technician and his lack of a plausible excuse work for his mistake and sloppy work is the problem and the reason for the low rating for overall experience, quality of work and price. Btw, I doubt it took him an hour to install the lights. I hope when I purchase my M3 from Rallye this year the technicians are better. More
by adidasdkm
Employees Worked With
Technician who worked on my car, Enza Comito, Melissa Kennedy
March 08, 2014
Yes when I went to the Rallye Acura dealership I had excellent customer service from Mr. Jabir Choudhery. The reason I believe he had an excellent review from me is because he was very polite and courte excellent customer service from Mr. Jabir Choudhery. The reason I believe he had an excellent review from me is because he was very polite and courteous with us. Gave time to talk to us and was not in a rush to leave for another customer. I would reccomend his name to future prospective customers because of the great experience I personally had. More
by ymathew1294
