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Ralph Honda

Rochester, NY

4.8
479 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 479 reviews

January 03, 2023

I took my new CRV in for its first oil change. The service was very quick. I received texts during the process with details regarding the service. Very pleased, Linda was very professional and h More

by itdint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 05, 2023 -

Ralph Honda responded

Thank you for choosing Ralph Honda to service your vehicle. We appreciate your business.

December 31, 2022

Elvis Pagan is always friendly, one of the reasons I have purchased 4 cars from him! Feel I always got a good deal. Also Steve in service is awesome! Feel like family every time I come to the store! Had some More

by bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Pagan
Jan 03, 2023 -

Ralph Honda responded

Thank you Bob. We appreciate your business in the past and thank you for the nice review.

December 30, 2022

Very professional. Our salesman Chuck Markham was very through and pleasant and friendly. It was a pleasure doing business with everyone. More

by Martpnclp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Markham
Jan 03, 2023 -

Ralph Honda responded

Thank you

December 27, 2022

Steve Pecora and his team were and always are excellent! I highly recommend Ralph and look forward to having Steve assist us in the future! Thanks Steve for your many years of dedicated service to us! Steve More

by stephen gaudino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pecora, Les Eccleston
Dec 29, 2022 -

Ralph Honda responded

Steve, thank you for the nice review. We are so pleased to see this review and will be sure to share it with Steve Pecora. Thank you for your business in the past and we hope you have a great New Year!

December 07, 2022

Excellent , Well mannered Professional Staff. Always polite and willing to help. The Integrity speaks for itself. Appreciate the Veterans discount. More

by frankdambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Christ
Dec 08, 2022 -

Ralph Honda responded

Thank you Frank!

December 02, 2022

Always go above and beyond with service on vehicles. Very qualified and competitive pricing. Excellent! More

by moether3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service, Caitlin Cummings
Dec 06, 2022 -

Ralph Honda responded

Thank you for the nice review!

November 29, 2022

I’m always greeted by my name, with excellent customer service. Clean waiting area thanks for the coffee!! More

by mshenrene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 01, 2022 -

Ralph Honda responded

Thank you for the recommendation and the nice review. We appreciate your time and your business.

November 21, 2022

Little slower doing the work over priced would go back but not for anything major More

by Drex918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Les Eccleston
November 09, 2022

This dealership is so responsive and a joy to work with. Patrick my service advisor is very knowledgeable and helps me make informed decisions about my vehicle. I highly recommend this dealership. More

by tblack14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 16, 2022 -

Ralph Honda responded

Thank you for the nice review, and thank you for the recommendation!

November 02, 2022

We recently bought a 2020 Honda CRV from Ralph Honda, and our buying experience was awesome! Our salesman, Dave Moffett, and finance manager, Jim Hunter were wonderful to work with. We highly recommend this More

by Chris
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Hunter, Dave Moffett
Nov 16, 2022 -

Ralph Honda responded

Thank you for the nice review, and thank you for the recommendation!

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