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Ralph Honda

Rochester, NY

4.8
506 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 506 reviews

April 18, 2023

Good people , low pressure , on time service , clean area to wait , everything explained in depth More

by nurspm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Christ
April 17, 2023

Returning customer. Much better experience this time around.. salesman (Hunter) was very personable and was attentive. More

by RN_1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter
April 12, 2023

Provides great customer service in both the showroom and on the floor. Everyone is knowledgeable and carrying. More

by Sadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hunter, Grace Lechner
Apr 13, 2023 -

Ralph Honda responded

Thank you Sadie. We appreciate your business and thank you for taking the time to let us know about your experience working with Grace Lechner.

April 05, 2023

Great service department, did not wait long at all. Service writer explained everything to me upfront and was very satisfied More

by morrill1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
April 05, 2023

Sales service was very good. They were friendly and met all of my needs during my visit. Hunter Banker was especially helpful. More

by lmcvite
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hunter Banker
March 30, 2023

When I needed body work for my vehicle, I took it to the Ralph Honda body shop. They did a first-rate job on the repairs. The manager and his workers were very friendly and helpful. When I picked up the More

by Vince
Recommend Dealer
Yes
Employees Worked With
Chuck McGarry, Les Eccleston
March 24, 2023

Great customer service! ! always able to make an appointment when I need it, and I appreciate the attention to detail and thoroughness of the service department More

by Gameboy923
Recommend Dealer
Yes
Employees Worked With
Steve pecora
Mar 28, 2023 -

Ralph Honda responded

Thanks!

March 13, 2023

Dave Moffett and all the team gave me tremendous support when I needed to buy a newer used car and had only a few hours in which to do it. Calm, friendly, and pretty much expert work in getting me in and ou More

by dwienk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moffett
Mar 17, 2023 -

Ralph Honda responded

Thank you for the nice review and for you business. We are pleased to hear you had a good experience working with Dave, and hope you continue to enjoy your new car!

March 04, 2023

Always great service and great staff at Ralph Honda. Work done is always done on time and staff communicates well if an issues comes up. More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda in service
Mar 08, 2023 -

Ralph Honda responded

Thank you Marlene!

March 03, 2023

Ralph Honda is always courteous, competent and reliable, and has the best waiting area anywhere! More

by rastearns
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 08, 2023 -

Ralph Honda responded

Thank you for the nice comments and for the recommendation!

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