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Ralph Honda
Rochester, NY
508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 508 reviews
January 22, 2021
Was able to secure an appointment quickly on line. Was Was able to secure an appointment quickly on line. Was treated with respect at the dealership and was helped adroitly with all of my concerns. Car m Was able to secure an appointment quickly on line. Was treated with respect at the dealership and was helped adroitly with all of my concerns. Car maintenances were done within the time I was told they would be. Service manager went above and beyond to treat me fairly. More
by lymohibbard
Employees Worked With
Was a female??
December 31, 2020
Excellent customer service, and extremely professional in all that they do. Nathan Moffett helped me find the perfect car for me, was incredibly attentive, and diligent in his work. Nathan was very kind and all that they do. Nathan Moffett helped me find the perfect car for me, was incredibly attentive, and diligent in his work. Nathan was very kind and genuinely cares about his work and the people that he works with. Buying a car can be a stressful and frustrating process, but Nathan did everything he could to make the process easier and I appreciate him immensely for that. Very satisfied customer More
by Albanzohn
Employees Worked With
Nathan Moffett, Nathan Moffett
December 19, 2020
Excellent! Dave Moffett made our sale seamless and simple! We have bought many vehicles from him and each experience is better than the next if that’s possible! He knows my family well. I tell him wha simple! We have bought many vehicles from him and each experience is better than the next if that’s possible! He knows my family well. I tell him what I want and he gets it More
by Lcerami
Employees Worked With
Dave Moffett, Dave Moffett
December 18, 2020
Nathan Moffett made the car buying experience simple and easy. He is very knowledgeable about the vehicles he sells, and helped me get to the right choice! easy. He is very knowledgeable about the vehicles he sells, and helped me get to the right choice! More
by kasey
Employees Worked With
Nathan Moffett, Nathan Moffett
December 12, 2020
My wife and I browsed through local Rochester dealership reviews before beginning our search for a new vehicle for our family. We were immediately drawn to the positive reviews of Ralph Honda and the great reviews before beginning our search for a new vehicle for our family. We were immediately drawn to the positive reviews of Ralph Honda and the great experiences that many have had. More specifically I came across a review about Nathan at Ralph. He was very attentive from the start, showed great knowledge of Honda vehicles as well as other competing cars in the same class. Nathan has great customer service skills and was very honest throughout the entire purchasing process. Just like others, we made sure to explore other options, but it did not take us long to figure out that the overall experience including a fair value for our new Honda was far superior than anyone else. Nathan was great to work with! We would highly recommend him! More
by Mike V.
Employees Worked With
Nathan, Nathan Moffett
December 09, 2020
A great experience!Communication was exceptional and I A great experience! Communication was exceptional and I was overall very satisfied with the whole process and purchasing my new vehicle! Would reco A great experience! Communication was exceptional and I was overall very satisfied with the whole process and purchasing my new vehicle! Would recommend to anyone I know looking for a new vehicle! More
by Lebron89
Employees Worked With
Nathan Moffett , Nathan Moffett
December 06, 2020
Nathan at Ralph Honda is amazing! He responds so quickly to any inquiry and you can be sure that integrity and honesty is his approach when selling cars. When we bought our Chrysler from him, he spent over to any inquiry and you can be sure that integrity and honesty is his approach when selling cars. When we bought our Chrysler from him, he spent over 45 minutes with us going over all the gadgets before we drove off. He is the perfect person to purchase a car from and I would recommend him to anyone. More
by hmbonczyk
Employees Worked With
Nathan Moffett, Nathan Moffett
December 05, 2020
Nathan was great helping get my Fit and get back on the road! Friendly and consistently on top of things to make sure the deal got done! road! Friendly and consistently on top of things to make sure the deal got done! More
by Jon
Employees Worked With
Nathan Moffett. Dave Moffett, Dave Moffett, Nathan Moffett
December 03, 2020
Completely ignored why I brought the vehicle in. 11/28/2020 made appt. towed vehicle to dealer. 11/30 745 am appt. Specifically requested service check the start stop ignition button related to 11/28/2020 made appt. towed vehicle to dealer. 11/30 745 am appt. Specifically requested service check the start stop ignition button related to the light on the dash being lit. Was completely ignored and told I needed a battery and two new fobs. Two days later I paid $450 for a new car battery and one fob. Had to ask for my original fobs back. Completely frustrated that I was not listened too. Wasted a day and a half of my life. Took them a day and a half to “look” at my car only to fall back to it being the fobs and car battery. Numerous calls during my cars time there. Asked numerous times of the light was still on and if they looked at the ignition on off button. Steve was clueless and kept avoiding it. Honda overcharges for fobs. Gave me a 10% discount which didn’t even cover the taxes of my bill. Lost two days pay. Just a week and a half later the light on the dash is back on. Hundreds of customers all over the internet saying it’s the switch and Ralph Honda ignores me when it is why I made the appt in the first place?! Calling the manager and want answers and service, not bs because I’m a woman. More
by amie44
Employees Worked With
Steve
