Ralph Honda
Rochester, NY
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Nathan at Ralph Honda is amazing! He responds so quickly to any inquiry and you can be sure that integrity and honesty is his approach when selling cars. When we bought our Chrysler from him, he spent over to any inquiry and you can be sure that integrity and honesty is his approach when selling cars. When we bought our Chrysler from him, he spent over 45 minutes with us going over all the gadgets before we drove off. He is the perfect person to purchase a car from and I would recommend him to anyone. More
Nathan was great helping get my Fit and get back on the road! Friendly and consistently on top of things to make sure the deal got done! road! Friendly and consistently on top of things to make sure the deal got done! More
Completely ignored why I brought the vehicle in. 11/28/2020 made appt. towed vehicle to dealer. 11/30 745 am appt. Specifically requested service check the start stop ignition button related to 11/28/2020 made appt. towed vehicle to dealer. 11/30 745 am appt. Specifically requested service check the start stop ignition button related to the light on the dash being lit. Was completely ignored and told I needed a battery and two new fobs. Two days later I paid $450 for a new car battery and one fob. Had to ask for my original fobs back. Completely frustrated that I was not listened too. Wasted a day and a half of my life. Took them a day and a half to “look” at my car only to fall back to it being the fobs and car battery. Numerous calls during my cars time there. Asked numerous times of the light was still on and if they looked at the ignition on off button. Steve was clueless and kept avoiding it. Honda overcharges for fobs. Gave me a 10% discount which didn’t even cover the taxes of my bill. Lost two days pay. Just a week and a half later the light on the dash is back on. Hundreds of customers all over the internet saying it’s the switch and Ralph Honda ignores me when it is why I made the appt in the first place?! Calling the manager and want answers and service, not bs because I’m a woman. More
We were in the market for a new vehicle and researched several different ones. We have relatives who have purchased Hondas and were quite happy with them. We walked in the door of Ralph Honda and found several different ones. We have relatives who have purchased Hondas and were quite happy with them. We walked in the door of Ralph Honda and found Nathan. Nathan walked us through several vehicle options and encouraged us to try different models. We fell in love with the Odyssey. There was no pressure from beginning to end and we are thrilled with our Honda! We will not hesitate to purchase our next vehicle at Ralph. More
Nathan was very friendly and thorough in explaining the process to us in regards to purchasing the car. He provided us exceptional service, making sure we are aware of all possible costs and even benefits process to us in regards to purchasing the car. He provided us exceptional service, making sure we are aware of all possible costs and even benefits that Ralph offers. It was my first car ever and everything about it was perfect, love at first sight even. Nathan reached out to us right away when we first sent in our request to take a look at the car, which relieved us of the waiting game for a response. His professionalism in accommodating us with our questions and assisting us in every step of the process, helped wrap the car purchase up really quickly and efficiently. Highly recommended! More
Frank was very helpful! He answered all my questions. Very knowledgeable! I am very pleased with Ralph Honda. I would definitely recommend my friends to go there. Very knowledgeable! I am very pleased with Ralph Honda. I would definitely recommend my friends to go there. More
We did not end up buying a car from Nathan as a different option came up. But he provides amazing service and I was sad not to! He is knowledgeable, friendly, encouraging, not pushy at all. I will definitely option came up. But he provides amazing service and I was sad not to! He is knowledgeable, friendly, encouraging, not pushy at all. I will definitely contact him next time we are in search of a car. More
Typically I dread shopping for 2 things: furniture and cars. I've just always felt that when you step in the door, the salesman puts on a show for you, and is pushy. My mind changed when I shopped at Ralp cars. I've just always felt that when you step in the door, the salesman puts on a show for you, and is pushy. My mind changed when I shopped at Ralph Honda with Nathan Moffett. He was so down to earth and personable, really listened to us, and worked with us to find the right car for me. I've had my car for almost 2 years now and he still checks in to see if I need anything and asks about my family. On top of that he surprised myself and co-workers with Ridge Donuts as a thank you. I would have given him 5 stars anyway, but gifting the most amazing donuts on the planet puts him over the top. Go see Nathan if you need a vehicle! More
Nathan Moffett was great to work with for the purchase of our CR-V. We made an online appointment to test drive the car and when we arrived, the car was ready and waiting. We drove it, loved it and drove it our CR-V. We made an online appointment to test drive the car and when we arrived, the car was ready and waiting. We drove it, loved it and drove it home a couple of hours later. Friendly, professional and great service all around. More
Nathan was kind, courteous and knowledgeable. He made my car buying experience so much better. I would definitely recommend him to others. Thank you so much! car buying experience so much better. I would definitely recommend him to others. Thank you so much! More

