Ralph Honda

Well oiled operation When I wanted to get my oil changed my first thought was 'wouldn't be great if I could get in there now. While I was on hold for the service departme When I wanted to get my oil changed my first thought was 'wouldn't be great if I could get in there now. While I was on hold for the service department to pick up the phone I did a quick search on the website and could not believe that there was an opening within the hour of my calling. I book it and when the service adviser picked up the call he was able to confirm the appointment. My wish was granted. More

Simply the Best ! By far the most personable staff I have ever dealt with at any dealer.Prices in service are great , it was $25.00 less for an oil change at Ralph Hond By far the most personable staff I have ever dealt with at any dealer.Prices in service are great , it was $25.00 less for an oil change at Ralph Honda than the quick lube place & Ralph did a free car wash too.My salesman Tony Bianchi was fantastic , very knowledgeable & nice.He went over all the features of my new car so I could understand it with me. This is why I keep coming back to Ralph to buy & service my cars. More

I've purchased my Honda's at Ralph for many years. Their service dept is very good. The waiting area is clean and very comfortable. service dept is very good. The waiting area is clean and very comfortable. More

Something small turned into something annoying Turned in leased vehicle and chose to lease again. Visited ahead of time so pick up would be brief. Pick up took longer than expected. One area of Turned in leased vehicle and chose to lease again. Visited ahead of time so pick up would be brief. Pick up took longer than expected. One area of concern was the young man prepping new car for pick up. He refused to transfer the old mats...owned by us personally. Dave and another service man jumped in and washed, dried and transferred our mats. Simple request.....this young man is not up to Ralph Honda’s standards. More

Having purchased several vehicles from Ralph Honda in the past, this was our best experience. Dave was honest, professional and efficient. He was a pleasure to work with. past, this was our best experience. Dave was honest, professional and efficient. He was a pleasure to work with. More

Had my honda CRV serviced oil changed tires rotated. I live in Niagara Falls but choose to drive over to Rochester where the atmosphere makes you feel at home. Everyone is so friendly. live in Niagara Falls but choose to drive over to Rochester where the atmosphere makes you feel at home. Everyone is so friendly. More

By far the friendliest service department! My issue was a radio reception problem! Linda was thorough with preservice questions. Said to giver half hour and sure enough she came back with diagnosis. They wer radio reception problem! Linda was thorough with preservice questions. Said to giver half hour and sure enough she came back with diagnosis. They were going to have to take dashboard off and it would be another 2 hours. She offered me a shuttle.it was a nice day so I took a walk. Returned in 2 hours and they were finished and wanted to wash the car! Everyone at dealership acknowledged with a good morning or hello! Best!! More

Amazing, so much patience and determined to help you with whatever you need done. Walked in not expecting much, walked out with a new car! whatever you need done. Walked in not expecting much, walked out with a new car! More

I brought my 2016 CRV for an inspection and oil change. The service rep listened and took care that those items were done as requested. I appreciate not being pressed to have other services done as well. The service rep listened and took care that those items were done as requested. I appreciate not being pressed to have other services done as well. More

Excellent service, a service department that you can trust to do what is needed to keep your vehicle is top running condition. Very knowledgeable, explain what has to be done and why. trust to do what is needed to keep your vehicle is top running condition. Very knowledgeable, explain what has to be done and why. More