
Ralph Honda
Rochester, NY
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Always excellent I bought my Honda Accord from Ralph brand new in 2005. Yes, 2005 - and I have been bringing my car there for oil changes and general service ever sin I bought my Honda Accord from Ralph brand new in 2005. Yes, 2005 - and I have been bringing my car there for oil changes and general service ever since. They have always been first rate and my car, although 14 years old, still looks and handles like brand new. Best dealer around. More
I brought my Honda Accord in for an oil change and to check an issue with my transmission. I spoke with Steve Pecora about my complaints about the transmission, he as usual was polite and very interested check an issue with my transmission. I spoke with Steve Pecora about my complaints about the transmission, he as usual was polite and very interested in the descriptions of what was going on and indicated that they would do everything they could to solve my problems. In the end they couldn’t find any problems with my transmission. I wasn’t there a long time and the waiting area was as usual neat and clean, coffee and snacks were available along with three tv’s . Everyone did a great job and I’m very pleased. More
Had a good experience. The dealership was very professional. They weren't pushy at all. The salesman was vey friendly. I would definitely go back to Ralph Honda to purchase The dealership was very professional. They weren't pushy at all. The salesman was vey friendly. I would definitely go back to Ralph Honda to purchase a vehicle. More
Great Service I brought my Accord in for the 15000 mile maintenance service. The people here are friendly, polite and treated me with respect. They did a great job I brought my Accord in for the 15000 mile maintenance service. The people here are friendly, polite and treated me with respect. They did a great job and in a very timely fashion. I always bring my car here for service. More
Best Dealership This dealership is the best! From the ownership (Zac) to sales (Dave) and most importantly service, (Steve, Patrick, Kevin) and my wonderful mechanic This dealership is the best! From the ownership (Zac) to sales (Dave) and most importantly service, (Steve, Patrick, Kevin) and my wonderful mechanic (Ed) whom I trust completely! Again, this is the only dealership I would deal with and they all always make me feel like I am dealing with friends! More
Excellent Ralph Honda is an awesome dealership filled with knowledgeable, honest friendly people in every area. We have always received excellent service. Eve Ralph Honda is an awesome dealership filled with knowledgeable, honest friendly people in every area. We have always received excellent service. Every person who works there has been able to find the answers to our questions while treating us with care and respect. More
Excellent Customer Service & Quality Collision Shop We were involved in a fender bender, after reporting to our insurance we called & talked with Chuck McGarry, Body Shop Manager. He was very professio We were involved in a fender bender, after reporting to our insurance we called & talked with Chuck McGarry, Body Shop Manager. He was very professional, knowledgeable and really cared about helping us. Once the insurance adjustment was complete, Chuck was contacted again. Within 2 working days, of our call, he had us scheduled & began work. Through out the process we stayed in communication on progress. The Quality of fit & finish was equal to OEM and the customer service was exceptional. We live approximately 65 miles from the dealership, however it is worth the drive. More
Fantastic Thank you Elvis, for once again helping me with my new Hr-v and to Linda for pointing this car out to me! I❤️It!, Thank you Elvis, for once again helping me with my new Hr-v and to Linda for pointing this car out to me! I❤️It!, More
Quick friendly service The buying experience were very positive. Nathan was my salesman and he clearly explained everything without making me feel pressured. I was undecide The buying experience were very positive. Nathan was my salesman and he clearly explained everything without making me feel pressured. I was undecided about which model I wanted and he simply outlined pros and cons of different models. More