Ralph Honda

Great experience! This is my third Honda at Ralph. I have always worked with Dave Moffatt. He is knowledgable, professional, and easy going. I purchased a certified pre This is my third Honda at Ralph. I have always worked with Dave Moffatt. He is knowledgable, professional, and easy going. I purchased a certified preowned Pilot. I am really pleased so far. Dave walked me through the whole process. Love driving the car. I hope to bring it to Ralph for service if it is not too expensive. More

New purchase Another great experience with Ralph Honda. Sean and Elvis were professional, efficient, and customer focused throughout the process. We love our new Another great experience with Ralph Honda. Sean and Elvis were professional, efficient, and customer focused throughout the process. We love our new Civic! Thank you. More

Recall replacement I got an appointment within a week of receiving the notice. The work was done in less than the estimated time. The people I dealt with were extremely I got an appointment within a week of receiving the notice. The work was done in less than the estimated time. The people I dealt with were extremely professional and cheerful. The waiting room was pleasant. The coffee was hot. What ore could I ask for? More

AWESOME! Have been to many car dealers over the past 60+ years ------ this has been the best experience ever. No pressure (Thank you!!!). Very professional & Have been to many car dealers over the past 60+ years ------ this has been the best experience ever. No pressure (Thank you!!!). Very professional & know the vehicles. There are other dealers in the area that I just walked away --- so much pressure !!!! All at dealership were friendly and helpful helping me make the correct choice on a vehicle ----- did a lease on HRV-SPORT & love it. Thank you Ralph Honda for caring about what I needed & wanted. Love my HRV!!!!!! More

Great customer service!! As a first time buyer I was very satisfied with the service. Grace did an amazing job explaining the details of the car. She was helpful, friendly and As a first time buyer I was very satisfied with the service. Grace did an amazing job explaining the details of the car. She was helpful, friendly and very understanding. I would highly recommend her to friends and family. More

Didn't listen -seemed like rip-off artists I went in because of a critical airbag recall, and while I was there I decided to have them do my inspection AND asked them to look at possibly fixing I went in because of a critical airbag recall, and while I was there I decided to have them do my inspection AND asked them to look at possibly fixing a hole in the inlet to my radiator. I pointed out the hole location, which I had already found when trying to recharge my AC system, and specifically asked them to see if they could fix it without replacing the whole AC unit. I was quoted $1600 total, and told that there were all sorts of other things wrong (which my normal garage had never noticed?!?). I declined having that work done and instead wanted to only pay what I had to for the inspection, and an oil change. It was STILL over 200 bucks... I looked at the charges and they charged me for an AC diagnostic ($115 I think) and said I needed new windshield wipers because they were "streaky"...It had rained the day before - I saw no streaks. I tried to get the diagnostic charge removed since I had specifically pointed out where the leak was and had asked if they could repair that specific hole. They refused. Not the first time I've felt like they were trying to take advantage of me there. I'll deal with my AC not working for now and will have my normal garage fix it. Then when I left, I noticed a NEW noise...hooray! Then I got home, and notice they didn't reset my oil life indicator. I called and they tried to have me return to have them do it. (Yeah right- not going back...just drove a half hour home!) Oh yeah, and I had to spend about an hour there on both visits... once at drop-off and once at pick-up. I for one won't be going back to Ralph. More

disappointment For the first time I felt not welcome to Ralph Honda, I have been a Ralph customer for a few years, Steve Pécora (service advisor) was not kind to hel For the first time I felt not welcome to Ralph Honda, I have been a Ralph customer for a few years, Steve Pécora (service advisor) was not kind to helping me, he has forgotten the words like please, sorry, thank you, and for the first time they did not do the washing of my car. When I asked Steve replied that they only wash newer vehicles. I do not doubt that Steve has a good performance in the company but that day he did not have a positive attitude to assist me. More

Honest, friendly dealership, NO misleading I was in the market for two Accords for a business, I did reach out to three dealerships for an honest out the door price, Mike the sales manager was I was in the market for two Accords for a business, I did reach out to three dealerships for an honest out the door price, Mike the sales manager was able to contact me immediately with a great price the first time around... NO games. Long story short I went back recently and dealt with Chuck Markham and bought a Honda Passport, I have nothing but praise for everyone I dealt with at Ralph Honda, when Chuck delivered my vehicle he explained all the options that I was brand new to, and made the purchase that much easier. I look forward to purchasing more vehicles in the future, I have not yet dealt with the service department but from the reviews that I have read it sounds like I will have the same feeling. More

Great service Steve P. is a great service tech, always helpful and courteous. The service at Ralph Honda is tops. Thanks for special treatment of us and our vehicle Steve P. is a great service tech, always helpful and courteous. The service at Ralph Honda is tops. Thanks for special treatment of us and our vehicle. Gail/Steve More

In and out Pat is very friendly and makes sure you understand what type of service you are getting.Pat also made sure I had a ride home. Pat is very friendly and makes sure you understand what type of service you are getting.Pat also made sure I had a ride home. More