Ralph Honda
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 479 reviews
I was very satisfied. The service manager who set me up in the service area was very professional. The woman who took over from there was efficient and courteous. I was v The service manager who set me up in the service area was very professional. The woman who took over from there was efficient and courteous. I was very satisfied. More
very nice buying experience This is my first Honda experience. The salesperson, Corin, was very knowledgable; friendly and professional - not at all pushy - and treated me resp This is my first Honda experience. The salesperson, Corin, was very knowledgable; friendly and professional - not at all pushy - and treated me respectfully - not something I got at the last place I purchased a car. She made several suggestions, and provided explanations for her ideas. She promptly returned my phone calls as promised. I would defininately recommend Ralph Honda to someone in the market for a new car. Thanks Corin! More
Great service Needed an inspection and was in there about a half hour and done! Free, because I had a birthday coupon....been going there 45 years and for 45 years Needed an inspection and was in there about a half hour and done! Free, because I had a birthday coupon....been going there 45 years and for 45 years they have treated me like family More
Good not hreat The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lone The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lones are .incorrect. the distance is closer than the lines show. More
Excellent service and customer care I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and re I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and repairs performed there. They are wonderdul at getting me in when I need an appointment and doing the required work thoroughly! I have never had to take the car back a second time for any work done! They communicate well throughout my visit, and the dealership waiting area is clean and well stocked with snacks and coffee for you while you wait! I have never had a problem with my Honda other than normal wear, and I believe it's the Ralph team's committment to me and my vehicle that has allowed that to happen! Strongly recommended by me! More
Service for a recall The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, 3 TVs, coffee and tea with snacks! Very polite staff and no pressure to have additional items done. More
Excellent service and sales Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as we Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as well. More
Great service department. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. More
Top notch service! My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks More
Fast, informative service visit Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am alway Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am always told about my service and that is appreciated. Will be back in the future. More