Back

Ralph Honda

Rochester, NY

4.8
479 Reviews

3939 W Ridge Road

Rochester, NY

14626

Directions

By Type

Showing 479 reviews

January 09, 2019

I was very satisfied. The service manager who set me up in the service area was very professional. The woman who took over from there was efficient and courteous. I was v More

by Mike317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman handled the actual work completed and did an excellent job.
January 03, 2019

very nice buying experience This is my first Honda experience. The salesperson, Corin, was very knowledgable; friendly and professional - not at all pushy - and treated me resp More

by stanandd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corin DeRue, Corin DeRue
December 29, 2018

Great service Needed an inspection and was in there about a half hour and done! Free, because I had a birthday coupon....been going there 45 years and for 45 years More

by Pathologygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
December 19, 2018

Good not hreat The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lone More

by Desi's dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writter
December 13, 2018

Excellent service and customer care I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and re More

by Tom P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Patrick, Kevin, Linda, TJ, Chuck in service, Dave Moffitt in sales!, Dave Moffett
December 12, 2018

Service for a recall The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember
December 07, 2018

Excellent service and sales Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as we More

by Jzsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis, Nathan, Zac, Elvis Pagan, Nathan Moffett
December 04, 2018

Great service department. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. More

by crvalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick M.
December 01, 2018

Top notch service! My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks More

by Homes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Terry
November 22, 2018

Fast, informative service visit Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am alway More

by mbc1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
...
47