
Ralph Honda
Rochester, NY
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NYSTATE inspedction Made the appointment got a 3 day lead time arrived on time, Linda was my service adviser she took good care of me, she got me out of the shop with in Made the appointment got a 3 day lead time arrived on time, Linda was my service adviser she took good care of me, she got me out of the shop with in the hour, I was surprised that the dealer ship gave my car a wash job too , great service will bring it there from now on. Thanks More
love our new Odyssey. Ralph Honda was the perfect place for us to lease our new Honda. Price was right, Service was great. Would highly recomend Ralph Honda Our new Odys Ralph Honda was the perfect place for us to lease our new Honda. Price was right, Service was great. Would highly recomend Ralph Honda Our new Odyssey a really smooth ride with lots of safety features. Love it! More
Financing cars Very professional business and great cars even though I had to wait an extra day then what I was told I still got the car I wanted Very professional business and great cars even though I had to wait an extra day then what I was told I still got the car I wanted More
Great service advisor Linda is great and always treats me like family. It is alway good to see her. Thank you very much for being so kinda and caring. Linda is great and always treats me like family. It is alway good to see her. Thank you very much for being so kinda and caring. More
Never A Problem Purchased a new Honda at Ralph 12 years ago and have never had it serviced anywhere else. Service team is knowledgeable, courteous and have taken good Purchased a new Honda at Ralph 12 years ago and have never had it serviced anywhere else. Service team is knowledgeable, courteous and have taken good care of my vehicle for more than a decade. Highly recommend! More
Very professional with great communication We took in our CRV for a low heat issue. Service advisor Kevin Gay from Ralph called us twice to update us on he findings . Good communications which We took in our CRV for a low heat issue. Service advisor Kevin Gay from Ralph called us twice to update us on he findings . Good communications which is what I strongly believe in, and Kevin did just that. Thank-you I will be asking for Kevin at out next tip to Ralph Service. More
professional and thorough I was impressed with the thoroughness on my oil change and fluid check, and the professionalism and helpfullness of the staff. It was an excellent exp I was impressed with the thoroughness on my oil change and fluid check, and the professionalism and helpfullness of the staff. It was an excellent experience. More
Always excellent Been a customer for years. Service department keeps me coming back. Salesman always remembers my name. I don't have to worry about a thing. Will ke Been a customer for years. Service department keeps me coming back. Salesman always remembers my name. I don't have to worry about a thing. Will keep buying cars from Ralph! More
Oil Change &Tire Rotation I brought the car in early and was out in great time.As usual The service was EXCELLENT! I NEVER have a worry when I bring our 2009 Honda CR-V in for I brought the car in early and was out in great time.As usual The service was EXCELLENT! I NEVER have a worry when I bring our 2009 Honda CR-V in for maintenance.And LINDA FREEMAN who handled my service was FANTASTIC! HIGHLY RECOMMENDED! More
Disappointed in Service Center My husband took my CR-V in for A/C control unit replacement and a noise coming from gas tank. It was determined the gas tank needed to be replaced. th My husband took my CR-V in for A/C control unit replacement and a noise coming from gas tank. It was determined the gas tank needed to be replaced. the car was kept over night to see if a gas tank could be found. It was on back order so my husband picked the car up. Two weeks later he took the cr-v back in to have the gas tank replaced. The shuttle took me home (which took 2 hrs.). Later that day the shuttle picked me up and and took me back to dealership. When I started out the gas gauge read 3 miles to go before i would run out of gas. When i turned on 104 to go home the gas gauge went to 0 miles to go. I immediately started looking for a gas station. I put in 12 gallons of gas. when I went back to service Steve said that they had put in 2 gals. in. I can't understand why enough gas wasn't put in to register a safe amount to get home. This was very frustrating More