Ramey Auto Group | Page 2

Recently purchased pre-owned Mercedes with 34,360 miles indicated. CARFAX record indicated Ramey Auto Group performed an Oil and Filter change at 33,766 miles. Inspection of engine oil level showed oil con indicated. CARFAX record indicated Ramey Auto Group performed an Oil and Filter change at 33,766 miles. Inspection of engine oil level showed oil condition to be clean, however removal of oil filter canister revealed a filter cartridge that it was never changed. Filter cartridge was nearly black, indicating that it had been installed for 10 or 15 thousand miles and NOT the 594 miles the maintenance record indicated. Knowing the record of filter change was incorrect called into question whether or not the Mercedes approved full synthetic oil of correct viscosity was even used. A full oil and new filter change with approved parts was performed at my expense. More

Excellent service from the sales department kept me informed of my options. The salesman was very helpful, showing my wife how to program her phone with the new vehicle and was very patient answering a informed of my options. The salesman was very helpful, showing my wife how to program her phone with the new vehicle and was very patient answering all questions. More

The following review is specifically for Ramey Toyota: This was my first experience buying a vehicle and I could not have asked for a better one. The entire staff at Ramey Toyota that I had the pleasure This was my first experience buying a vehicle and I could not have asked for a better one. The entire staff at Ramey Toyota that I had the pleasure of dealing with made it such a wonderful, smooth experience. I was buying my vehicle out of state (from Tennessee) and the phone calls, texts, pictures and all other forms of communication leading up to my arrival to take my 4Runner home from Ramey were so incredibly easy. I appreciate their kindness, patience, and knowledge so much. No questions were left unanswered and I never felt rushed or hurried. My new car was clean and waiting in the bay for me. Oakey is a top rate salesman along with Jake in finance and Doug took his time to let me know about everything inside the vehicle so when I drove off the lot, I was prepared and didn't have to take time to blindly navigate the new technology since I was upgrading to a 2023 vehicle from my 2005 Tacoma. I wish they were local to me so I could use them for service, as well! More

I was looing at a 1994 Chevy 2500, they were slow to return questions and the truck had issues that did bother me. A 305 cu in in a 2500? six lugs on axles for a 2500? I did not receive a response on th return questions and the truck had issues that did bother me. A 305 cu in in a 2500? six lugs on axles for a 2500? I did not receive a response on these 2 issues. More

I purchased my Toyota Sienna from Travis Barker, he took his time and worked with us and made sure that we got the best possible deal. Done a tremendous job., will definitely tell my friends about Travis Ba his time and worked with us and made sure that we got the best possible deal. Done a tremendous job., will definitely tell my friends about Travis Barker More

Phenomenal experience for 6th time all with best salesman, Reggie! Always will buy from him! salesman, Reggie! Always will buy from him! More

Very Good experience and Mark West was very good with help in getting Rav4 we wanted. Very clean facility and nice people to work with. help in getting Rav4 we wanted. Very clean facility and nice people to work with. More

Everyone treated me great , nobody tried to push anything on me and you sell your vehicles at msrp with no adjusted market value add on . 5 star for sure !!! on me and you sell your vehicles at msrp with no adjusted market value add on . 5 star for sure !!! More

My experience was great but i was at Ramey chevrolet my sales guy Dakota was awesome. He took care of everything i needed and more. for me they have a loyal customer from now on my sales guy Dakota was awesome. He took care of everything i needed and more. for me they have a loyal customer from now on More

Tried to get trade in value for our truck,sent photos and spoke with Tim on the phone,said he would call back promptly.Never retuned my call.Same experience with Walker dealership in Charleston,call with apo spoke with Tim on the phone,said he would call back promptly.Never retuned my call.Same experience with Walker dealership in Charleston,call with apology days later.Not much courtesy in the industry right now.Just remember big boys,what goes around comes around,we won’t forget! More