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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
258 Reviews

258 Reviews of Ramey Ford Princeton - Service Center

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June 04, 2021

Ramey Ford service is top notch. Everything was taken care of in a timely manner and a price was quoted up front for the part they had to order. Highly recommend. More

by ymoses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 07, 2021 -

Ramey Ford Princeton responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Please contact us at forddirectsupport@reputation.com. Safe travels!

May 06, 2021

I usually come to the service department. Kathy, Gary and Ashley always take the best care of me when I'm there. I wouldn't think of taking my Focus any place else! More

by ShortStuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

The service department was quick, efficient and pleasant to deal with. Just love the salesman (Danny) that sold me the car. The process was quick. Good Job Ramey! More

by star09Dust
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Ramey Ford Princeton responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Ramey Ford Princeton, we value our customers and we look forward to seeing you on your next visit. Take care!

April 22, 2021

Kathy is always very nice. She keeps me up to date on things going on. My time is very important and my vehicle was processed very quickly. More

by Robbie Keaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Whenever I have a need to go to Rameys, I’m always treated with respect and everyone I have dealt with is absolutely amazing. I have only good things to say. More

by Delmaavance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Mar 29, 2021 -

Ramey Ford Princeton responded

Hi, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

March 26, 2021

Very good friendly service. They know my name when I walk in and are always happy to help me. Get my service done quickly also More

by weeksm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Mar 27, 2021 -

Ramey Ford Princeton responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 24, 2021

They were very efficient and fast working on my F150. I was there due to a recall and to get my oil changed and tires rotated. Took about an hour and I was on the road again. More

by Ford Truck Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

My go to for anything service related. Service completed very quickly. Much appreciated. Friendly techs and writers, very knowledgeable and efficient. Always ask good questions about what I need to keep my More

by slwyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

I was very satisfied with my service and the employees were nice to me and my family. The service was done to my satisfaction and I would recommend their service department. More

by donaldmatney57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Ramey Ford Princeton responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Ramey Ford Princeton for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 07, 2021

They always work with me anytime I call they do their best to work me in and get my problem taken care of I’m very satisfied More

by Jeff Johnson 68mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Ramey Ford Princeton responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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