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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
258 Reviews

258 Reviews of Ramey Ford Princeton - Service Center

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November 29, 2018

Very satisfied Kathy in Service Dept. Is very knowledgeable and very helpful. Very satisfied with the service that had to be done and work was done when promised. More

by Carlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Ramey Ford Princeton responded

Hello, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 19, 2018

Great The service was good, fast, friendly service. The employees were friendly and very helpful. Always goes above and beyond to help and explain the servi More

by resat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Ramey Ford Princeton responded

Resat, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2018

factory recall repairs very polite personal.. explained all work done. repair work done in timely manner. very happy with repairs. thanks for a great job. will return for a More

by taylor01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Ramey Ford Princeton responded

Taylor, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2018

Amazing This experience with Ramey ford service was amazing. They have the most knowledgeable technicians and services writers. They are caring and help there More

by Jessickuh1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stevens
September 30, 2018

Very satisfied I made a last minute appointment. Was in the shop in less than 2 hours and out in under 45 minutes. Will most likely schedule again in the future More

by Intimidator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 16, 2018 -

Ramey Ford Princeton responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Ramey Ford Princeton!

September 27, 2018

Great Service I received great service on my Mustang 2013 oil change and Justin Hall was very helpful and nice. I would bring my car back for service again. More

by donaldmatney57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hall
Oct 16, 2018 -

Ramey Ford Princeton responded

Donald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2018

Efficient Service Department I was able to schedule a time to bring my truck into the service department on a day I was available with my limited schedule. They addressed the issu More

by JoMin
Recommend Dealer
Yes
Employees Worked With
Fred Kinder, Ashley (service)
September 21, 2018

Recall Fixed in a timely manner once received parts. Called with updates and additional problems found during servicing. Also scheduled oil change at time th More

by Kwoods09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

B EST dealership in wv Service and sales keeps me coming back. Sales team and service department is outstanding . Purchashed three vehicles recently.satisfied with all. G More

by Crook,2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary blackburn
Sep 20, 2018 -

Ramey Ford Princeton responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 16, 2018

Replaced taillight cover and put on visors Had to have taillight lens replace and put on visors on doors. Thank you Service Department. The visors really looks good. Thank you Gary and the se More

by breroles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, Justin
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