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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
256 Reviews

256 Reviews of Ramey Ford Princeton - Service Center

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November 04, 2017

Excellent The experience we had with Ramey Ford was awesome, we want to thank RJ Miller for helping us find the car of our dreams, he is awesome sales rep and h More

by donna
Recommend Dealer
Yes
Employees Worked With
Other Employees : RJ Miller
October 25, 2017

Oil change & tire rotation 70,000 check up Thank you, Gary, for the outstanding team you have working in the service department. Kathy Carter has always been FIRST CLASS! Jim is always pleasant More

by PastorHall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim (driver(
October 02, 2017

Great Service Dept. I live in Baltimore and come to Princeton three times a year. I have all of my service done at Ramey and I am always very satisfied with the service, More

by Karen K. Westover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy ALWAYS goes above and beyond!
September 27, 2017

Checking 4 wheel dr I like the service they provide at the Ford dealership. They took the time to listen to my concerns about the vehicle and the service technician did a More

by Miller1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2017

Excellent Service Would like to thank Kathy and all the service personnel at Ramey Ford. Cathy and crew worked above and beyond to meet our service needs. They real More

by Joy1053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2017

REAL GOOD THEY CHANGED ENGINE OIL AND TRANSMISSIO OIL AND STATE INSPECTION GARY BLACKBURN HAS ALWAYES SEEN THAT YOU GET GOOD SERVICE AND IS A EXCELLENT SERVIC More

by jerry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GARY BLACKBURN MECHINE ROBERT
Sep 06, 2017 -

Ramey Ford Princeton responded

Robert, Kathy, and Gary are amongst the best in our service dept! They take the time to speak with everyone, explain everything, and give you a feeling of friendliness and trust. We thank you for taking the time to write a survey on your recent experience. It means a lot!

August 25, 2017

Quick and courteous Handled my warranty work with friendly and timely service. One of the best experiences I've ever had with a service department. I switched from my pr More

by Heather123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Ramey Ford Princeton responded

thanks so much for the great review! we appreciate your continued business!

August 24, 2017

warranted item replacement... We came up to have techs look at the grab handle on the passenger side that had come off......we did have a very long wait for that, an hour and a hal More

by barbara a Millirons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Ramey Ford Princeton responded

thanks for your kind words! Kathy does work hard in the service department to make sure everyone is handled quickly, efficiently, and most importantly, to their satisfaction! She understands what it means to put the customer first. Thank you for your great review!

August 13, 2017

Excellent service-great crew-good coffee!! Gary and Kathy have always been my "go-too's". They have always given me great attention and always take good care of me. Wouldn't go anywhere else. More

by ShortStuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

August 12, 2017

Great people The ladies at the counter were great to me and treated me like family and the work was quick and quality. The whole staff was great!!! More

by Dotcustoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wimmer
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

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