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258 Reviews of Ramey Ford Princeton - Service Center
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December 02, 2017
Great service started at the door From the moment I walked into the service department , Kathy Carter(service advisor) listened to my needs. The next day Kathy called me at my home adv From the moment I walked into the service department , Kathy Carter(service advisor) listened to my needs. The next day Kathy called me at my home advising me of more needed repairs , requesting my approval. Kathy sent a car for me when repairs was complete on my vehicle. I was really pleased when I got to talk with the mech. who had made the repairs on my car. He explained the repairs and why my brakes had failed. I thought the repair cost was in line with other shops. I received a big THANK YOU from Kathy as I was leaving. More
by fordguy21
Employees Worked With
November 04, 2017
High Quality Ford Service I have been a Ford customer for over 20 years. I have had experience with many Ford Service Departments. The staff at Ramey Ford Princeton is one of t I have been a Ford customer for over 20 years. I have had experience with many Ford Service Departments. The staff at Ramey Ford Princeton is one of the best I’ve ever worked with. More
by CHR
November 04, 2017
Excellent The experience we had with Ramey Ford was awesome, we want to thank RJ Miller for helping us find the car of our dreams, he is awesome sales rep and h The experience we had with Ramey Ford was awesome, we want to thank RJ Miller for helping us find the car of our dreams, he is awesome sales rep and he will go far in his career, we are so in love with our grand cheerokee and know we will go a lot of miles together, so that being said, we say thank you so much for our wonderful car buying experience. More
by donna
October 25, 2017
Oil change & tire rotation 70,000 check up Thank you, Gary, for the outstanding team you have working in the service department. Kathy Carter has always been FIRST CLASS! Jim is always pleasant Thank you, Gary, for the outstanding team you have working in the service department. Kathy Carter has always been FIRST CLASS! Jim is always pleasant to take me home while the car is being serviced. More
by PastorHall
October 02, 2017
Great Service Dept. I live in Baltimore and come to Princeton three times a year. I have all of my service done at Ramey and I am always very satisfied with the service, I live in Baltimore and come to Princeton three times a year. I have all of my service done at Ramey and I am always very satisfied with the service, and the personal treatment. Thanks guys for a job well done! More
by Karen K. Westover
September 27, 2017
Checking 4 wheel dr I like the service they provide at the Ford dealership. They took the time to listen to my concerns about the vehicle and the service technician did a I like the service they provide at the Ford dealership. They took the time to listen to my concerns about the vehicle and the service technician did a through check on my Ford truck. More
by Miller1953
Employees Worked With
September 17, 2017
Excellent Service Would like to thank Kathy and all the service personnel at Ramey Ford. Cathy and crew worked above and beyond to meet our service needs. They real Would like to thank Kathy and all the service personnel at Ramey Ford. Cathy and crew worked above and beyond to meet our service needs. They really look our for the needs of their customers. More
by Joy1053
Employees Worked With
August 30, 2017
REAL GOOD THEY CHANGED ENGINE OIL AND TRANSMISSIO OIL AND STATE INSPECTION GARY BLACKBURN HAS ALWAYES SEEN THAT YOU GET GOOD SERVICE AND IS A EXCELLENT SERVIC THEY CHANGED ENGINE OIL AND TRANSMISSIO OIL AND STATE INSPECTION GARY BLACKBURN HAS ALWAYES SEEN THAT YOU GET GOOD SERVICE AND IS A EXCELLENT SERVICE MANGER AND KATHY HAS A GOOD PERSONALITY I LIKE WHAT THEY DO AND HOW THEY DO IT JERRY PHILLIPS More
by jerry72
August 25, 2017
Quick and courteous Handled my warranty work with friendly and timely service. One of the best experiences I've ever had with a service department. I switched from my pr Handled my warranty work with friendly and timely service. One of the best experiences I've ever had with a service department. I switched from my previous service department in Beckley and will be staying with Ramey Ford! More
by Heather123
Employees Worked With
August 24, 2017
warranted item replacement... We came up to have techs look at the grab handle on the passenger side that had come off......we did have a very long wait for that, an hour and a hal We came up to have techs look at the grab handle on the passenger side that had come off......we did have a very long wait for that, an hour and a half wait exactly, for them to tell us, we would have to order the part...and return again from pearisburg, va, where we live.....But to make a long story and wait, short, they sent me a letter telling me when the part came in, I made a first thing appointment the next week, We came up, they fixed it right up and whoolah, we were out of there in approximately 20 minutes.......Thank you for a quick fix. More
by barbara a Millirons
Employees Worked With
