I traded in a vehicle for a new lease. My experience was very personalized - I found Frank Gizzi specifically to be very endearing, efficient and thorough. There was no pressure, I was ambivalent about the model and felt i had time and room to discuss options, pros cons. This was by far the most pleasant experience I had at a dealership. I found a one of a kind Alfa Romeo Stelvio online that I inquired about. Frank promptly contacted me about it. I live in south Jersey and he assured me if I made the drive they would make sure we could get a deal done. Once I arrived I worked with Frank who was very nice and accommodating. Jesse , the Sales Manager even came by to discuss a few details and explain how they were going to do some things differently for me just to expedite the process. Top notch. They played no games and got me in and out and didn't waste my time since I was from south Jersey. I highly recommend these guys, they truly care about their customers and their experience. A+.