Ramsey Chrysler Jeep Dodge

Replace front differentiator When I scheduled my first appointment, was told there are no loaner cars available and the service would take a couple hours so I made the appointment When I scheduled my first appointment, was told there are no loaner cars available and the service would take a couple hours so I made the appointment for 8:00am and dropped the Jeep at 7:30am. I called at 3:00pm to check the status and Joan told me it wasn't even looked at yet because I left it there and that vehicles gets serviced first when the customer waits for it. Again, I had an 8:00am appointment. Joan called back around 4:00pm and told me a part needed to be ordered and would be there the next day so I should just leave it overnight. I had another issue with a bent bracket in the soft top. Joan told me she had to order the part because its not in stock but she was able to warranty it. I scheduled a second appointment when the part came in, got there at 7:45am and proceeded to wait 2 hours before my vehicle was even looked at and then only to be told it can not be warrantied and would cost $600 +. It took another 2 hours for the part to be fixed so I waited for over 4 hours, again with a first morning appointment. This was by far the worst service experience I have ever had. More

Great friendly service Manny was the best. He had my husband and I in and out in no time. Not a hassle like car shopping usually can be! Manny was the best. He had my husband and I in and out in no time. Not a hassle like car shopping usually can be! More

Purchase of Durango came to RAMSEY Dodge because of their advertised first responder pricing. The salesman was very kind, approachable, straightforward. After back and fo came to RAMSEY Dodge because of their advertised first responder pricing. The salesman was very kind, approachable, straightforward. After back and forth on pricing, they offered the most competitive price for the truck after dealing with two other dealerships More

Great sales experience Was looking to buy a Wrangler Willys JK back in 2016 when they first came out. Of all the NJ dealers with that model in stock, Ramsey was the most res Was looking to buy a Wrangler Willys JK back in 2016 when they first came out. Of all the NJ dealers with that model in stock, Ramsey was the most responsive and friendly to deal with. Unfortunately it was near the end of the Willys stock being available and they didn't have one that met my exact needs so I had to go somewhere else. Fast forward to October 2019. I was working with Mark Selementi at Ramsey on a few options. He notified me when the new Willys were about to drop and put together a great deal to get me out of the old 2016 model and into a new 2020 Willys in less than 24 hours from the time they arrived on the dealer lot. Amazing sales experience working with both Mark and Matt Colon to close the deal. Loving my new Jeep!!! More

Absolutely perfect Everyone I delt with was absolutely wonderful. Such a friendly and hard working staff. Staff never once tried to pressure me into deal, I wasn't able Everyone I delt with was absolutely wonderful. Such a friendly and hard working staff. Staff never once tried to pressure me into deal, I wasn't able to do. More

Very good experience As I was in the market for a 2019 Durango SRT, inventory was slim and I had to travel far to source the vehicle I wanted. Ramsey Dodge exhibited the p As I was in the market for a 2019 Durango SRT, inventory was slim and I had to travel far to source the vehicle I wanted. Ramsey Dodge exhibited the proper balance of caution and respect when looking for this type of vehicle, not initially letting “just anyone” take one out for a spin but quickly vetting my genuine interest and ability to buy. The test drive was the final driver and had me behind the wheel within 24 hours. Daniel was great and the rest of the staff very helpful. Nothing pushy, very straightforward. More

Great sales rep & good experience with a little confusion Great service representative and good experience. Thanks for securing the vehicle at the best price for me and my family. Highly recommended. Only rea Great service representative and good experience. Thanks for securing the vehicle at the best price for me and my family. Highly recommended. Only reason not 5 stars is confusion about check that was originally told was to be sent to me. More

The Ramsey Jeep service department is terrific Joan Murphy is great! I always bring my cars to her and everything always goes very smoothly. I have never had any issues at all. Thanks again Joan! Joan Murphy is great! I always bring my cars to her and everything always goes very smoothly. I have never had any issues at all. Thanks again Joan!!! More

Great customer service Salesman were very helpful and knowledgeable. Great experience overall. Best dealership in the area. Quick and efficient, no issues at all and I will Salesman were very helpful and knowledgeable. Great experience overall. Best dealership in the area. Quick and efficient, no issues at all and I will recommend them to friends and family. More

The sales person John was extremely professional and helpful We have been extremely happy with the service and received very detailed walkthrough from the salesperson and the service team.John the salesperson wa We have been extremely happy with the service and received very detailed walkthrough from the salesperson and the service team.John the salesperson was very knowledgeable and took care of as from the beginning to the end .We will.definitely come back for future purchases of vehicles. More