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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,009 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,009 Reviews of Ramsey Chrysler Jeep Dodge

February 18, 2021

It was because of convenience I tried out your dealership for service. I had a coupon from Chrysler and it turned into something very unfortunate. The woman who took care of my visit was very unpleasant fr More

by lovelymel2106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see that you had a negative experience with a member of our service team. We appreciate your comments and have forwarded them to our Management team who will address them with our staff. We hope you will give us another chance to earn your business in the future.

February 17, 2021

Ana was great ! Made purchasing a vehicle painless and she went over every question I had and answered them all which I felt she really heard me. Trevor was great as well explain the warranty as well as t More

by Jenni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Ana Gomez, Frank Carbone
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks for sharing your experience with us, appreciate your honesty and hope you enjoy your (new to you) vehicle!

February 17, 2021

Very disappointed about the service. I waited 2 hours for a basic oil change and tire rotation. I will think hard about using the service department again even though I have for many years. More

by audreyrgoodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Esposito
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your experience with us, and we apologize for the long wait you encountered in our service department. We are in the process of upgrading to a new service facility, so we hope that you will return to us in the future for a much more pleasant experience.

February 17, 2021

The guy John was nice, however I did tell him I had to be somewhere at 2pm. I got there at 10:30 am, 1:30 pm came around and I didn’t even see my car taken into the shop yet. I asked how much longer and they More

by brianwinters730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Esposito
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your experience with us, and we apologize for the long wait. We are in the process of upgrading to a new service facility, so we hope that you will return to us in the future for a much more pleasant experience

February 17, 2021

As always a great experience. Mark answered a bunch of questions for me on the phone, then set me up w my appt and helped me figure out my service plan. And Jim is the best! He always does whatever he ca More

by dh43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson, Mark Simpson
Feb 19, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 16, 2021

Chris B, Mark, Jim are great service advisors. Very knowledgeable and and have great personalities. Will definitely refer this dealer and the service department to friends and family. More

by JGBMARTINEZ2431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ryerson, Mark Simpson, Chris Battaglia
Feb 17, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 16, 2021

It was Fast and Easy. Very helpful and everyone was nice. I would recommend this dealership to everyone. Plus they have a lucky rabbit. Thank you. More

by FJSTANEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Gomez
Feb 17, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

February 16, 2021

3rd Jeep and second time working with Greg. As always, was professional and extremely helpful with the purchase of a grand cherokee. He has made car shopping a great experience! Nicole took care of the More

by PATTI.WEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Greg Wilson, Monty Butler, Matthew Colon, Trevor Brennan, Frank Carbone
Feb 17, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for your loyalty, Patti! We're happy to see that you had another great experience with our team!

February 16, 2021

Ms peralta was awe some great service great car Easy in and easy out Pleasant experience Everybody was nice Great place !!!!!!!!’ Will come back Great price More

by Jking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babin, Mabel Peralta, Frank Carbone
Feb 16, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for the great feedback! We appreciate your business!

February 15, 2021

The sales people here are great. They made the entire The sales people here are great. They made the entire process enjoyable and do a good job looking out for their customers. I would definitely recomme More

by CHRISC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Jayson, Nick
Feb 16, 2021 -

Ramsey Chrysler Jeep Dodge responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

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