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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,009 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,009 Reviews of Ramsey Chrysler Jeep Dodge

October 02, 2020

Virtually no degradation in service and customer care in spite of COVID-19 restrictions. Arrived very early and without appointment for oil change. Very smooth experience all the way around. Lots of seating More

by FJUNGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember service mans name but he was great.
Oct 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for your honest feedback, we appreciate you choosing us for your service needs! We are working on keeping everyone as comfortable as possible as we go into cool and inclement weather. If you're concerned for your next visit, definitely give a call first to see what we've put in place. Thank you again!

October 01, 2020

Just got a new jgc limited I had a good experience with the dealer very professional and on point my salesman Ryan Murphy very dedicated and polite and professional highly recommended great experience More

by M.DULAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Ryan Murphy
Oct 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for sharing, we're glad you had a great experience!

October 01, 2020

Mark Simpson provided excellent service on my maintenance issue, problem was resolved quickly. I would recommend Ramsey Dodge for all service and maintenance needs for your vehicle. More

by mfdladder2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Oct 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're glad you had a great service visit, thank you for sharing!

October 01, 2020

We have had very good experience with Ramsey Jeep dealers. We have been customers since 2015. Excellent service. Special call out to Mark Simpson and Joanne. They have always helped us out. More

by SSHEKKHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy, Mark Simpson
Oct 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you for continuing to choose us for your service needs, we appreciate it!

October 01, 2020

Greg, the sales rep, came in on his day off to get me started with a lease because it was time sensitive. He worked quickly, was courteous and got me off the lot with a great car. More

by SSPENNATO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Greg Wilson, Trevor Brennan
Oct 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're glad to see you had an experience like this, we appreciate your business!

October 01, 2020

I am having ongoing issues with my vehicle 4 services in I am having ongoing issues with my vehicle 4 services in 3 months, of which 2 stalled and towed The dealer is not feeling any accountability and no More

by ptvfds
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Knowles, Steve Pekar, Chris Battaglia
Oct 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Hello, can you please reply privately with your name and phone number? Our Service Manager would like to contact you directly. Thank you.

October 01, 2020

Alex is the reason our car experience at Ramsey went so well. Alex was flawless, always responded instantly, on our side throughout the process and always went the extra mile! He’s our #1 choice no matter More

by Tom and Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Delemos
Oct 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for the great feedback, we're glad Alex gave you the type of experience we strive to provide!

October 01, 2020

Very happy with Mabel’s handling of getting my daughter into her first car. Did not understand why other salespeople were dressed like frat boys in shorts. More

by NJBOXREF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mabel
Oct 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks so much for your feedback! We're glad Mabel gave you a great experience, and we will definitely be addressing the other issue you mentioned.

September 30, 2020

My experience with Ramsey was levels above my experience with the Little Falls location years ago. The professionalism of this dealership is much appreciated. I will recommend Ramsey to family and friends. More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Delemos
Oct 01, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're so glad to see this! Thank you for the great feedback!

September 29, 2020

Watch out If your car is out of warranty, they will propose work that doesn’t need to be done. When I asked why they said we needed a full brake job considering one had been done only two months prior, More

by PAUL.APPELGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
Sep 30, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you feel this way, Paul. Warranty or not, we absolutely do not recommend unnecessary work. It's our job to simply point out when there is a potential issue. It's always the customer's choice to do the suggested service or not. We hope you will return to us in the future for a more positive experience.

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