
Ramsey Chrysler Jeep Dodge
Ramsey, NJ
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2,009 Reviews of Ramsey Chrysler Jeep Dodge
When you advertise “express lane” service with “no appointment needed” then you should honor it; I drove in at around 3:15pm, the first thing I was told is we can’t do the oil change today, I got aggr appointment needed” then you should honor it; I drove in at around 3:15pm, the first thing I was told is we can’t do the oil change today, I got aggravated and told the what is advertised in the site, why am I being asked to make an appointment now? The service person called and got the approval to change my oil, but refused to do tire rotation cause it was late, service hours shown on the website for Monday is 7:30am to 7:00pm. I am on the market for a new wrangler, I think I will not be looking into buying from Ramsey Jeep. More
Mabel and Andy took care of everything before I got to Ramsey Jeep. My new Grand Cherokee was all clean and detailed waiting for me when I arrived. Monty took care of the financial part quickly and profe Ramsey Jeep. My new Grand Cherokee was all clean and detailed waiting for me when I arrived. Monty took care of the financial part quickly and professionally. Everyone was great, Mabel is my new favorite salesperson at Ramsey Jeep, thank you all!!’ Wa More
Very pleased with everything except the price. Also the $8.02 charge for "customer pay shop charge for repair service" not sure what that's for or what it refers to $8.02 charge for "customer pay shop charge for repair service" not sure what that's for or what it refers to More
The car is making a taping sound which feels like something loose in starring. They replaced sway bar links. That did not fix the rattle. Will be taking it back. Joan in service was very nice. something loose in starring. They replaced sway bar links. That did not fix the rattle. Will be taking it back. Joan in service was very nice. More
Beyond disappointed with the scam this service department has. Paid over 300$ to have my car diagnosed and was told it was over 3k in repairs. Knowinf something didn't sound right, plus if it was a big uncov has. Paid over 300$ to have my car diagnosed and was told it was over 3k in repairs. Knowinf something didn't sound right, plus if it was a big uncovered by warranty repair, I have the car towed to my mechanic who replaced a 50$ part wnd now my car works. What a scam! Super unsatisfied with paying a large fee to get hit with the desire to replace costly and unnecessary parts. Shame on you. More
I've been taking my cars to their service department for about 10 years now, and they just get better and better with time. Their technology keeps improving, making appointments easy to book online and quic about 10 years now, and they just get better and better with time. Their technology keeps improving, making appointments easy to book online and quicker and quicker each time. Chris A. and Joan and Jim have always been really helpful and quick and organized. They NEVER push unneeded service charges, and always look for ways to find you a discount. I have now entrusted 5 different cars to their service, and have nothing but positive results. -Christine M. More
Gregory is an outstanding salesman. His style is not pushy, very relatable, respectful and knowledgable! We were just looking... It just felt right to buy! pushy, very relatable, respectful and knowledgable! We were just looking... It just felt right to buy! More