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Ramsey INFINITI
Ramsey, NJ
1,641 Reviews
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September 30, 2026
I recently purchased a new INFINITI QX65 Sport from Ramsey INFINITI, and I couldn't be happier with both the vehicle and the buying experience. I had been shopping several luxury SUVs and spent quite a Ramsey INFINITI, and I couldn't be happier with both the vehicle and the buying experience. I had been shopping several luxury SUVs and spent quite a bit of time comparing different models, pricing, features, and financing options. I ultimately chose the QX65 Sport because it offered the combination I was looking for—great styling, a premium interior, strong technology and features, and a comfortable but sporty driving experience. The QX65 really stood out to me once I had the opportunity to see and drive it in person. Just as important as the vehicle was finding the right dealership. I spoke with and visited other dealerships during my search, and what stood out about Ramsey INFINITI was how much more straightforward and professional the experience felt. I was looking for a competitive deal, but I also wanted transparency and to feel like I was dealing with people who valued my business rather than simply trying to close a sale. Daniel Marte was a huge part of what made this experience so positive. From the first conversation, Daniel was knowledgeable, patient, responsive, and genuinely interested in helping me find the right vehicle. He took the time to walk me through the QX65 Sport, answer all of my questions, and work with me throughout the pricing and negotiation process. There was no high-pressure sales approach, and I always felt like Daniel was working with me rather than against me. That made a big difference, especially after shopping around. Jose, the Sales Manager, also deserves a lot of credit. He was straightforward and professional during the negotiation and made a real effort to put together a deal that made sense for me. I appreciated that he was willing to have a direct conversation about the numbers rather than playing the typical back-and-forth dealership games. The final deal was competitive, and I felt good about the value I received. The biggest difference between Ramsey INFINITI and some of the other dealerships I considered was the overall experience. From the initial conversation, through the negotiation, and ultimately taking delivery of the QX65 Sport, I felt respected and valued as a customer. That's not something I take for granted when buying a new vehicle. If you're shopping for a QX65—or any INFINITI—I would absolutely recommend giving Ramsey INFINITI a chance. I would specifically recommend asking for Daniel Marte and working with Jose. They made the difference between simply buying a car and actually having a great car-buying experience. I'm extremely happy with my QX65 Sport and very glad I chose Ramsey INFINITI. Five stars all around! More
by Wil
Employees Worked With
Daniel Marte, Jose Canales
July 27, 2026
Daniel Marte was a pleasure to work with and deal with. He was patient and polite throughout the process which was also smooth. He was patient and polite throughout the process which was also smooth. More
by AlexR
Employees Worked With
Daniel Marte and I forgot the Finance gentleman that assisted me. He was also a pleasure to work with.
February 05, 2026
I have leased 3 cars and owned 1,never had any issues . Daniel marte is the last one i dealt with and he made my next lease that much easier to take. Daniel marte is the last one i dealt with and he made my next lease that much easier to take. More
by Rayski183
Employees Worked With
Daniel Marte
January 27, 2026
The service department experience was horrible. The advisor attempted to diagnose the car before it was even inspected. I never received a single phone call regarding the issue—no explanation of th The advisor attempted to diagnose the car before it was even inspected. I never received a single phone call regarding the issue—no explanation of the problem, no proposed fix, and no request for authorization before any work was performed. The customer receipt and warranty paperwork did not mention pulling a wire to fix the issue, yet work was performed without permission and initially not documented. I had to request that the service records be updated to accurately reflect what was done. After requesting that the invoice be updated, my email address was changed to an incorrect one. I was also treated as if I were being done a favor by not being charged for a battery charge, despite the issue being under warranty and the battery being less than seven months old. I requested the mechanic’s notes three times and was told they could not be provided. I also called the service manager multiple times, and none of my calls were returned. Had to go through the GM to get a call back service manager. The car has been run 2000 miles and issue still remains. Corporate has no bulletins on this “fix” with pulling a wire. Dealership Clearly is taking a guess and making up their own fix rather than replacing what the issue is. This is my 3rd qx80 bought from this dealer and before that it was the smaller suv. 4 cars bought and I have to take this one to a new dealer 40min away now to have serviced because Ramsey is unprofessional. More
by Fasolo
Employees Worked With
Jennifer Valleau, luke Incognito
August 11, 2025
We bought a Q60. Ivan was great to work with. Driving the car home the rear view mirror quit working. We live far from dealership. We have tried to get it fixed and a Ivan was great to work with. Driving the car home the rear view mirror quit working. We live far from dealership. We have tried to get it fixed and after at least 3 visits and broken promises we still do not have it fixed. Today we were promised a pickup and a loaner. Again no driver. About 2 weeks ago same situation except Ivan came and picked up car. Next day we were going to pickup the car and they did not have the correct part. Three times now they did not order the correct part or have the right part. Left message for GM no call back. More
by zaidkurdieh
Employees Worked With
Ivan , Kevin Gilbertson, luke Incognito
June 09, 2025
Service was was prompt complete and courteous. Drove us to restaurant for lunch during service. Car was washed and ready when we came back. Drove us to restaurant for lunch during service. Car was washed and ready when we came back. More
by Robertgkulak
Employees Worked With
Edwin Cruz, luke Incognito, Nuno Santos
