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Ramsey INFINITI
Ramsey, NJ
1,636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 18, 2017
Exceptional Customer Service Dominic was one of the best car salesman we've ever had to deal with... straight to the point, no pressure at all, and got us exactly what we wanted, Dominic was one of the best car salesman we've ever had to deal with... straight to the point, no pressure at all, and got us exactly what we wanted, even better than what we expected. We came only to look around, asked a for the deal we are looking for and then right away he offered such an awesome deal that we walked out after a couple of hours with our new QX30. Everyone is very nice in Infiniti Ramsey dealership, highly recommended to everyone who is looking for a car. More
by Reviewer_K
Employees Worked With
Another new employee being trained by Dominic, Dominick Posillipo, Enrique Liranzo
February 11, 2017
Professional from start to finish From our first interaction to picking up the car, Ramsey Infiniti was extremely professional and took care of us. We went through the TrueCar app and From our first interaction to picking up the car, Ramsey Infiniti was extremely professional and took care of us. We went through the TrueCar app and three dealerships contacted us. Ramsey was first and also did not pressure us when we came in for a test drive. Mark was great and got us started. Mike knew the car we wanted and got the price we wanted. Enrique was true to his word about financing. All in all, it was a great experience! More
by StatMan
Employees Worked With
Michael VanHouten, Mark Hirschberg, Enrique Liranzo
February 10, 2017
Great experience Mark and Mike were incredibly helpful and supportive when we came in to replace our Q50 that was only 6 months old and was totaled in an accident. My Mark and Mike were incredibly helpful and supportive when we came in to replace our Q50 that was only 6 months old and was totaled in an accident. My husband called and spoke to someone in advance and pricing was essentially agreed to up front. picked a car and drove it off the lot same day. More
by 11111
Employees Worked With
Mike VanHauten, Khalid Salem, Mark Hirschberg, Enrique Liranzo
February 06, 2017
Wonderful Experience This was my first time leasing a vehicle, and the process had been a bit nerve-wracking. But, I met with Mark Hirschberg at Ramsey Infiniti and I imme This was my first time leasing a vehicle, and the process had been a bit nerve-wracking. But, I met with Mark Hirschberg at Ramsey Infiniti and I immediately felt at ease. He was attentive, well-informed and an overall pleasure to work with. This made my decision to lease at Ramsey Infiniti a no-brainer. Mark took his time to answer all of my questions and he really made me feel like a valued customer. I then finalized the lease with Martin Radzieta who was extremely knowledgeable and provided a quick turnaround. From the time I walked in the door until the time I left with my new vehicle, I could tell that the sales consultants really take pride in what they do. I wholeheartedly recommend leasing a vehicle at Ramsey Infiniti. More
by Lesley Richardson
Employees Worked With
Mark Hirschberg, Marcin Radizeta
January 31, 2017
"beyond my expectations" Requested info via internet and Mark Hirschberg responded the next business day. We set up an appt. time and when I came in, he greeted my husband an Requested info via internet and Mark Hirschberg responded the next business day. We set up an appt. time and when I came in, he greeted my husband and I; and referred us to Zoux Alhamawandi better known as Zach. We started negotiating and within several minutes I was offered an exceptional deal. Within 2 business days they got me the car I wanted, in the color I asked for, and added options and accessories. I met with Enrique Liranzo, Financial Manager, and he was also extremely efficient, quick and provided answers to all my questions. This experience was nothing short of fantastic and I would definitely recommend Ramsey Infiniti to anyone in search of a car. These guys really take pride in what they do and know the value of customer satisfaction... Thank you... I'm loving my new ride! More
by Sarah Crespo
Employees Worked With
Zoux Alhamawandi, Mark Hirschberg, Enrique Liranzo
January 23, 2017
Great experience We called ahead of time because we were coming in to look at two vehicles and had our 5 year old and 1 year old in tow. Mark and Darius had the models We called ahead of time because we were coming in to look at two vehicles and had our 5 year old and 1 year old in tow. Mark and Darius had the models ready for us to look at and ready to test drive within minutes of arriving. They were both extremely professional and not pressuring, which actually helped persuade our decision to go ahead and trade in our car and lease two new ones. They were very knowledgeable with what options we had in our trade in and both needed in our new cars. I felt they were very honest and would gladly deal with them again in the future. We would be more than happy to recommend them to anyone. Thanks for such a great experience. More
by Lydia Uhrich
Employees Worked With
Mark Hirschberg, Darius Bagan
January 12, 2017
Disappointed My backup camera stopped working, so two weeks ago I brought it into Ramsey Infinity Service Center to get a diagnosis. They quoted me $1000 to replac My backup camera stopped working, so two weeks ago I brought it into Ramsey Infinity Service Center to get a diagnosis. They quoted me $1000 to replace the broken camera. For a second opinion, I brought my car to my mechanic. It took him about 45 minutes to repair a wire, and $73 later I was driving away with an operating backup camera. There is something very wrong here. Should I be questioning their expertise or integrity? Maybe both. More
by Emily Drew Drew
Employees Worked With
unknown
January 07, 2017
The ideal car buying experience It is no coincidence that my wife and I just bought our 4th car from Ramsey Infinity even though we live much closer to another dealership. At Ramsey It is no coincidence that my wife and I just bought our 4th car from Ramsey Infinity even though we live much closer to another dealership. At Ramsey Infinity, the car buying experience is uniquely painless, smooth, and efficient. At Ramsey Infinity, under the leadership of Khalid Salem, everyone at the dealership understands the value of a long term customer relationship. That is why we have been with Ramsey Infinity for over 12 years and will continue buy and lease cars from them for many more. More
by Rafael Levin
Employees Worked With
Ralph Keller, Khalid Salem, Edwin Cruz, Darius Bagan
December 30, 2016
Wonder. Not waste of time. Quick process I didn't have much time. The process took 2 days by my choosing. Both times I was in everyone was very courteous of my time and got me the perfect c I didn't have much time. The process took 2 days by my choosing. Both times I was in everyone was very courteous of my time and got me the perfect car. More
by Carguy317
Employees Worked With
Michael Van Houten , Khalid Salem, Mark Hirschberg, Enrique Liranzo
December 29, 2016
Best car buying/leasing process I've ever been through! My lease was up on my 2014 Infiniti Q50. I went back to the dealership I've been dealing with for 10 years now, Fette Infiniti, to see if they would r My lease was up on my 2014 Infiniti Q50. I went back to the dealership I've been dealing with for 10 years now, Fette Infiniti, to see if they would reward my loyalty with this being the 4th car I was going to lease from them. They couldn't come close to what I was looking for or the payment I wanted to be at. After being very frustrated that they never even followed up weeks after I visited them, I decided to try Ramsey Infiniti to see what they could do for me. I dealt with Willy Ryksen and he didn't disappoint me once. He cut right to the chase and gave me his best offer right up front which was surprisingly right where I wanted to be. I asked him if he could knock down his initial offer by $9 and he did and we had a deal within a half hour of me walking into the dealership. This was BY FAR the best leasing experience I've had to date. I didn't wait around the dealership for 5 hours like I did at Fette Infiniti 3 previous times and there were no issues whatsoever. I will recommend Ramsey Infiniti and specifically Willy Ryksen to anybody I know looking for an Infiniti. He couldn't have been more professional and even emailed me a couple times to ask how everything was with the car and how my wedding plans were coming along. He really made me feel like family and that is something I never experienced at Fette Infiniti. I will recommend Willy and Ramsey Infiniti to anybody looking for a pleasant, no hassle, car buying experience. And I absolutely love my new QX30!!! More
by bobbydee15
Employees Worked With
Willy Ryksen
