Ramsey INFINITI
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 1,624 reviews
This is the second Infiniti I have leased from this dealer. I loved my 2010 FX37, and I was able to terminate my lease early to get a 2012 FX37. Matt was extremely knowledgeable, and the entire trans dealer. I loved my 2010 FX37, and I was able to terminate my lease early to get a 2012 FX37. Matt was extremely knowledgeable, and the entire transaction went very smooth. I highly recommend Matt and this dealer to anyone interested in buying an Infiniti. I also wanted to lease from this dealer, because the service department has always given excellent service. More
Going to any dealership for me can typically be a very stressful experience. The excitement of getting a new car is usually overshadowed by anxiety over dealing with sales people and negotiating a deal. stressful experience. The excitement of getting a new car is usually overshadowed by anxiety over dealing with sales people and negotiating a deal. I am a repeat customer of Ramsey Infiniti and have always had a generally good experience, but this past purchase has been exceptionally pleasant and stress free. I attribute this to my sales person, Bob Helstoski. I was a little worried initially. The sales person I have always dealt with was no longer with the company and I did not know Bob. I was interested in a new 2012 G37 sedan and was sure it was going to take a long time to settle on a deal. The exact opposite occurred. Bob was very professional and transparent about options available and price. No games from him and this immediately put me at ease. We agreed to a deal that satisfied me greatly and I have never been happier. I got everything I wanted and more. I cannot recommend Bob Helstoski enough. I was able to negotiate a great deal and I had the pleasure of working with Bob, a great salesman and good person overall. Nice and professional gentleman who made me feel welcomed. Thank you Bob. More
This salesman is a keeper on your end. He was professional, gave us all the facts about the car, but most of all, extremely personable. He was the one who pushed us over the top in buying this ca professional, gave us all the facts about the car, but most of all, extremely personable. He was the one who pushed us over the top in buying this car at your location. We were dealing with Pepe's in Westchester and the price of this car was the same there. I was referred to Pepe's by a very good friend of mine who knew the sales manager well, and we did go there first. I had made a deposit there on the car we were interested in but we had dealth with your location on all our Infinity leases and purchases. On the way to Pepe's, we approched exit 15 when we decided to go to your location. When we walked in, Mahdi greeted us with a smile. There was no brash greeting, no hype, no pushing, instead we felt as if he was an old friend. His mannerisms sold us that car. After he gave us the bottom line on the car, right there and then I called Pepe's to tell them to issue me a credit for the $500 deposit and to tear it up. I knew I was in the right dealership for this purchase. I hope he is there when we're ready for our next Infinity. Your salesman should learn from him if they do not have this approach.You want to sell cars? He's definitely got the right formula. There's only one thing seperating you from Pepe's. With all things being equal, it was that first and consistant demeanor of Mahdi that instantly made us want to buy our car there. Buy the way I'm not his relative or friend. That day was the first time we ever met Mahdi. My wife and I discussed our review of him and we decided to give you an in depth response, and we did. Well done Mahdi. The whole staff at your Infinity location should heed the messenger. With kindest personal regards, Gloria and Tom DeStefano More
My experience at Ramsey Infiniti was excellent! Everybody there was warm, friendly and most helpful. My Sales representative was Matt Moskal. Matt was "The Best" sales person I ever had the pleasure of worki there was warm, friendly and most helpful. My Sales representative was Matt Moskal. Matt was "The Best" sales person I ever had the pleasure of working with. He was every bit of what a dealership would want in a salesman. He made the Infiniti experience that much more satisfying. He was very polite, gracious, and totally knowledgable about Infiniti's and really went above and beyond what you would expect from your average salesman. The whole purchase went quickly and smoothly. I would absolutely recommend Ramsey Infiniti to friends and family. More
My experience at Ramsey Infiniti was wonderful! My experience at Ramsey Infiniti was wonderful! Everybody there was inviting, warm and most helpful. My Sales representative was Bob Helstoski. My experience at Ramsey Infiniti was wonderful! Everybody there was inviting, warm and most helpful. My Sales representative was Bob Helstoski. Bob was "The Best" sales person I ever had the pleasure of working with. He was every bit of what a dealership would want in a salesman. The cars are absolutley beautiful but he made the Infiniti experience that much more satisfying. He was polite, gracious, knowledgable and really went above and beyond what you would expect from your average salesman. I had a difficult situation and he worked it out for me. I am now driving a beautiful G25X. The whole purchase went quickly and smoothly. I would absolutely recommend Ramsey Infiniti to friends and family. The car speaks for itself , but the experience of the purchase goes a long way! Everybody is great at Ramsey Infiniti but Bob Helstoski is it's shining star! More
As a customer, all you could ask for is a fair price. At Ramsey Infiniti, they are more than fair. Their customer service is superb, they are very knowledgeable about their products and they handle everyth Ramsey Infiniti, they are more than fair. Their customer service is superb, they are very knowledgeable about their products and they handle everything in a timely manner. Special thanks to Bob Helstoske, Matthew Moskal, Christa Cook and Mr. Khalid. This is the second vehicle I purchased from Ramsey Infiniti and I am looking forward to the third vehicle in the future. Sincerely, William Rodriguez More
Leased a G37 coupe in March, and now an FX with Anthony and I am extremely happy with both experiences. He still continues to provide great service throughout my lease, which is why I made my most recent and I am extremely happy with both experiences. He still continues to provide great service throughout my lease, which is why I made my most recent purchase with him as well. This is my fourth vehicle from Ramsey Infiniti and I plan on staying with them in the future. Highly recommended! More
When I went to Ramsey Infiniti I wasn't really too sure if I'll be able to buy a car at all. I didn't know about my credit score and was a little affraid of prices of Infinitis. I got my eyes on a 2009 FX if I'll be able to buy a car at all. I didn't know about my credit score and was a little affraid of prices of Infinitis. I got my eyes on a 2009 FX35 and asked for assistance. I couldn't be happier with Bob Helstoskis help. We test drove the FX while he briefly gave me some info about it. The price to me was great! And they were able to aprove me for a loan too! Bob is a great sales man, tried to make the sale as easy and quick as possible. They gave me three options of finicing to choose from ( which was Great!). The business manager also gave me a great deal on the waranties. And after just couple of hours my Infiniti was ready to go home not only washed and detailed, but they also slapped some new tires on it!! I also had a little chat with Mat Moskal who also works there. All staff is extriemly friendly and helpfull. Definetely an amazing expierience. Ramsey Infiniti will definetly be the only dealer I purchase from in the future and I recomend it to everyone!! More
Christa Cook was my initial contact at Ramsey Infiniti through the internet. I made several appointments which had to be rescheduled because of my mother's illness. However Ms Cook was persistent without through the internet. I made several appointments which had to be rescheduled because of my mother's illness. However Ms Cook was persistent without being annoying but courteous while I dealt with my mother's illness. Although I missed several appointments she had scheduled without a call from me to reschedule she was never impolite. Finally I decided to visit Ms Cook without even an appointment because of the manner in which she conducted the business at hand. She then introduced me to Mr Matt Moskal who extended the same courteousness in our business transaction. Mr Moskal explained everything in a simple matter-of-fact way without overselling me on the vehicle i wanted to purchase. He is a straight shooter and I appreciated this especially with my vehicle I was trading in,and when I test drive the vehicle I was interested in. He is knowledgeable in the product he is selling and I was pleasantly surprised by the service I received at the dealership from all parties concerned, and especially with the speed in which my transaction was completed. I would certainly recommend Ramsey Infiniti, Mr Matt Moskal and Ms Christa Cook to anyone attempting to purchase a vehicle!!!! More
By far the most easy going and comfortable sales transaction. Left with car same day. Negotiation went smooth, liked the fact Anthony placed 3 different numbers on table ( down payment w/tax & transaction. Left with car same day. Negotiation went smooth, liked the fact Anthony placed 3 different numbers on table ( down payment w/tax & fees, no down pmnt w/tax & fees and fees only). Anthony was very explanatory about all fees, trade in process, service for new car. No typical dealer feeling. Thanks and definitely recommend. More