
Ramsey INFINITI
Ramsey, NJ
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I was extremely impressed and pleased with all of the individuals I dealt with at Ramsey Infiniti. They made the purchase of my vehicle as pleasurable as car purchasing can be. My sales associate (Jame individuals I dealt with at Ramsey Infiniti. They made the purchase of my vehicle as pleasurable as car purchasing can be. My sales associate (James Dozier) was attentive, responsive and did everything he could to answer my questions. The general manager of the dealership called me several times to make sure that everything was to my liking and moving along smoothly. On the day I picked up my vehicle, he even saved me several hundred dollars more by buying my lease trade in, which was a nice surprise. I was very impressed with the entire experience and will be back to purchase my next vehicle. More
I went to this dealer right after visiting another high-end dealer further north on Route 17. What a pleasant surprise Ramsey Infiniti offered! Instead of the arrogant, "you're-lucky-if-we-allow-you-t high-end dealer further north on Route 17. What a pleasant surprise Ramsey Infiniti offered! Instead of the arrogant, "you're-lucky-if-we-allow-you-to-buy-a-car-from-us," attitude that I encountered elsewhere, at Ramsey Infiniti the sales people and management were knowledgeable, friendly, and not arrogant or overly pushy at all. I was impressed with their product knowledge-both of Infiniti products, ond of the competitive products (BMW, Acura) that I was also considering. Matt was my salesman, and he did a great job of presenting the Infiniti G37x sedan that I ultimately purchased. He suggested a test drive, and it was actually fun! Matt was patient with my questions, and did an excellent job of explaining the leasing and financing options available to me. After working with Matt, I decided to skip my planned visit to a competing dealership, and buy the G37x that day. to I would recommend Ramsey infiniti, and Matt Moskal, to my family and friends, without hesitation. More
Just bought my 2012 G37x from Ramsey Infiniti and it was a great experience. My salesman Anthony Orrigo was knowledgable and very professional. He answered all of my questions and made my new car purchase a great experience. My salesman Anthony Orrigo was knowledgable and very professional. He answered all of my questions and made my new car purchase a pleasure. I HIGHLY recommend Anthony and Ramsey Infiniti. More
How do I begin... I walked in to the dealership and How do I begin... I walked in to the dealership and Anthony Orrigo helped me. We worked on the price of the 2012 G37xS and before we agreed on t How do I begin... I walked in to the dealership and Anthony Orrigo helped me. We worked on the price of the 2012 G37xS and before we agreed on the price I asked if he could throw in the spoiler and he said he could not do it because it cost $1500. Really???? a spoiler for $1500???? I told him I won't do the deal unless the spoiler was included. He then said that we could do the spoiler for $700.00 and I accepted. As we were filling out the BUYERS ORDER, I asked him to call me when we have the approval before doing anything. After we left, he has never gave me the BUYERS ORDER. After a week with out calling me regarding the financial approval we decided not to go for it. We called the dealership and explained to him that we don't want the car anymore and he refuse to give my deposit because he said that the spoiler has been installed. How does that make sense. I've asked Anthony to give me a call when they got an approval for me. I did not get a call and/or email and I feel I was not treated and disrespected. I explained when signing the BUYERS ORDER (WHICH IS NOT A BINDING CONTRACT), I asked ANTHONY to call me about my approval. After the discussion about not getting my REFUND, the dealership bombarded me with calls after calls for me to pick up the car. You do not know how frustrated I am. This dealership does not live up to the standards of LUXURY! They refuse to give me a full refund and bombard me with calls to pick up the car. After this horrible experience, I went off and got myself a TRUE LUXURY CAR from BMW and treated correctly. I will report this to Infiniti Corp and BBB. BUYERS BEWARE! EITHER GO TO ANOTHER INFINITI DEALER OR FIND YOUR SELF A TRUE LUXURY CAR. More
Just leased a 2013 JX35 and it was a great experience. Bought a G35x five years ago at Ramsey and they have continued to maintain a top quality dealership. Alex was extremely helpful and responsive to my Bought a G35x five years ago at Ramsey and they have continued to maintain a top quality dealership. Alex was extremely helpful and responsive to my calls and requests. Buying a car can be a stressful experience but Ramsey makes it easier to walk out feeling like you got a good deal. More
very helpful friendly and courteous.the dealership atmosphere was friendly.the staff made the process of leasing stressless.the facility was clean and professional looking. atmosphere was friendly.the staff made the process of leasing stressless.the facility was clean and professional looking. More
My wife and I just completed our 3rd lease with Ramsey Infiniti.We thoroughly checked out competitors to G37 but we agreed with Consumer Report review as this car is best bang for the buck in its class.Th Infiniti.We thoroughly checked out competitors to G37 but we agreed with Consumer Report review as this car is best bang for the buck in its class.This was by far our most enjoyable car lease experience.I had gone to another dealership on prior lease but did not have a good experience.I'm very happy to be back with Ramsey Infiniti as the professionalism with sales and service is topnotch.The sales promotion offered was a great deal and it was a pleasure working with sales consultant Anthony Orrigo who was very knowledgeable and friendly and made the whole transaction a stressless wonderful experience.The Finance manager was also a pleasure to work with.I wholeheartedly recommend Ramsey Infiniti. More
I purchased my first car at Ramsey Infinity and never thought purchasing a car would be that easy as it happened to be. Willy was very friendly with us and guided us very well on the steps to be followed thought purchasing a car would be that easy as it happened to be. Willy was very friendly with us and guided us very well on the steps to be followed making it a very pleasant experience. I would definitely recommend my friends to buy from here. More
This is my THIRD experience/lease with Ramsey Infinity and James Lozier. The staff there is well informed, extremely professional and all about customer service. Ramsey Infinity customers are the PRIORI and James Lozier. The staff there is well informed, extremely professional and all about customer service. Ramsey Infinity customers are the PRIORITY at this dealership. It is actually a pleasure to shop there and purchase/lease a vehicle from this group. James and the staff make a daunting and sometimes exhausting experiencing smooth and fun at times. I have recommended this dealership to family and friends and will continue to do so in the future. I will also continue to remain a LOYAL Ramsey Infinity customer! More
I have been a Ramsey Infiniti customer for some time, and have encouraged many to buy here,including my husband. However, this most recent sales experience topped them all. Due to changes in my company's c have encouraged many to buy here,including my husband. However, this most recent sales experience topped them all. Due to changes in my company's corporate status, rather than personally lease a car, as I had been for the past 20 years, the new entity was to purchase it Due to paperwork and registration issues, the process of obtaining insurance and NY state plates was a nightmare. However, Kim Emmett with help from my sales person Alex Malke was unbelievably exceptional, professional,detail oriented, and extremely customer focused. She dealt with the bureaucracy pf Motor Vehicles with such care for me and my difficult situation; made multiple calls, multiple faxes. This type of attention was evident every single day for 5 weeks. My temporary registration was long expired, and Kim kept at it until she/we were successful. When I finally met her, it felt like we were "family". Alex was extremely helpful from the very start- knowledgeable in the features and functions of the car, and the differences among them. He was also prompt and very reliable. The service department has always exceptional, and they have always taken great care of me, as well as my husband. Overall, Ramsey Infiniti is FABULOUS! More