
Ramsey INFINITI
Ramsey, NJ
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This service department is the worst I have ever encountered. Car was in 3 times for service and three times there was an issue. This last time I brought car in and didn’t hear from anyone for thre encountered. Car was in 3 times for service and three times there was an issue. This last time I brought car in and didn’t hear from anyone for three days. Unacceptable. Last time they never did the things I asked. And the first time I was promised a loner car and then told me that morning none were available. Unacceptable. More
Overall great experience buying a used car. The experience was a very classy, professional atmosphere. Our sales person, Thalia Holst was very friendly and helpful. If she wasn’t sure she made su experience was a very classy, professional atmosphere. Our sales person, Thalia Holst was very friendly and helpful. If she wasn’t sure she made sure to get us someone to explain further. We will consider Ramsey for our next car purchase. More
I brought my car in three times to fix the same two issues and they are still not resolved. The exclamation mark is still coming in and I still hear the vibration noise issues and they are still not resolved. The exclamation mark is still coming in and I still hear the vibration noise More
Service is great, Staff the area very nice and friendly. I’m going to get oil exchanged every time from Secaucus. I have Clifton Dealership Mach closer and I don’t go there! friendly. I’m going to get oil exchanged every time from Secaucus. I have Clifton Dealership Mach closer and I don’t go there! More
Everything went according to plan, everyone treated us well, loaner car was good and work was done on time, wheels came really looking good. thank you all well, loaner car was good and work was done on time, wheels came really looking good. thank you all More
The best dealer service service advisor Nuno very detailed honest and had car ready when he told me. Luke the service manager also found problems I was not aware of and took care of them.These guys a detailed honest and had car ready when he told me. Luke the service manager also found problems I was not aware of and took care of them.These guys are the best More
I LOVE this dealership. This was my third time leasing an Infiniti and everything went smooth. Dennis really helped me get into my new 2021 Infiniti QX50! :) Infiniti and everything went smooth. Dennis really helped me get into my new 2021 Infiniti QX50! :) More
Everything was very good.. Service, timing and waiting area as well. All staff was very helpful, service advise Tom explained everything and offer good solution. Thank you. area as well. All staff was very helpful, service advise Tom explained everything and offer good solution. Thank you. More
Very happy with the service that I received. and the professionalism of the service team. Highly recommend to anyone looking to have their Infiniti serviced. professionalism of the service team. Highly recommend to anyone looking to have their Infiniti serviced. More
Pretty easy transaction. Thalia was a pleasure to work with as was the finance person I met with to sign documentation. Reception was also very friendly with as was the finance person I met with to sign documentation. Reception was also very friendly More