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Ramsey INFINITI

Ramsey, NJ

4.5
1,633 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,633 reviews

March 03, 2021

Positive experience at the dealer. The service guy who went over my bill was super helpful. He ran out to get a new battery for my remote just as I was leaving since I forgot to mention it initially. True More

by ANDREAVENTOURIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 11, 2021 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive service experience!

March 02, 2021

Good service, friendly customer service from Edwin. He kept me informed every step of the way. Car was cleaned and overall experience was terrific. A wonderful experience. More

by BILL.LYONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 11, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of service experience that we strive to provide. Thank you for sharing!

February 26, 2021

I love this dealership. I drive over an hour to get there and there’s one much closer to me. The customer service is amazing. More

by DYONCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, Enrique Liranzo, Kevin Gilbertson, Jay Dichio
Mar 01, 2021 -

Ramsey INFINITI responded

Thanks so much for going out of your way for us! We're glad that you're having great experiences with our team!

February 25, 2021

The only issue I have is there should be more loyalty perks for customers who have leased multiple Infinitis in the past. We should at least get free oil changes for the life of the lease More

by tonyantoniou0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 01, 2021 -

Ramsey INFINITI responded

Thank you for choosing us for your service needs - we appreciate your business and we will pass your suggestion on to our Management team!

February 25, 2021

Service 2 weeks ago good except.when I called to check car was there 5 days asked for Nino spoke to Luke put on hold for 10minutes no one picked up hung up More

by LOULIP6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 12, 2021 -

Ramsey INFINITI responded

Thank you for your honest review, we appreciate it and apologize for any lack of communication you may have encountered. Your comments have been shared with our team in an effort to improve our level of service.

February 25, 2021

Very easy check in. Work explained and updates given throughout my wait. They explained what future work might be needed and no pressure to get it done immediately. More

by steves1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 01, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 25, 2021

They are very accommodating and friendly, always very helpful. I have now moved to the state of Florida but will kiss the great service I always received front the Ramsey crue More

by HIPAA835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 01, 2021 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we've appreciated your business!

February 25, 2021

Very professional and friendly dealership. I will definitely recommend Ramsey to my friends and family. From start to finish it was a pleasant experience. I was show the features of the car and all More

by HR Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jeongseon, Kevin Gilbertson
Mar 01, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

February 25, 2021

I am glad that my car was able to be fixed without an appointment! It was quick and efficient!! Thank you so much for good service. More

by VALENCIA025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 01, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 24, 2021

Very pleased with my service worked on today. The staff was very attentive and thorough. Staff took time to fix every problem and question that I had. More

by EABU113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 24, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

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