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Ramsey INFINITI

Ramsey, NJ

4.5
1,633 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,633 reviews

February 18, 2021

I have always dreaded shopping for a car. Usually it's high pressure and your at the dealership for hours to get a decent deal. I must say that this was easily the best experience I have had. Karl was ver More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Rodriquez, Enrique Liranzo
Feb 19, 2021 -

Ramsey INFINITI responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

February 18, 2021

Service repair was slow. Took 5 days for repairs to be completed. No loaner car available. The service center at Ramsey also could not find my car after the tow truck dropped it off. Thankfully they fo More

by Lynn Yakimik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Mar 01, 2021 -

Ramsey INFINITI responded

Hi Lynn, thank you for sharing your feedback with us. We apologize for the lack of a loaner and any confusion during your service. We hope that you'll return to us in the future for a much more positive experience.

February 18, 2021

My service rep Nuno was honest and informative. A pleasure to deal with. The facility was very professional and clean. The loaner vehicle was clean and ran great. Service was done quickly and all i More

by Pubakid317@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 19, 2021 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 18, 2021

The customer service and car shopping experience went well. Great job and awesome experience. They were able to accommodate and help to me get the car I was looking for. More

by Skollie6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Lawrence, Jay Dichio
Feb 19, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

February 17, 2021

The service and Customer service was good I worked with Luke and he was very helpful would recommend service here at this location I was More

by ANTOINE.PATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Feb 19, 2021 -

Ramsey INFINITI responded

Thanks for letting us know!

February 16, 2021

Quick and accurate maintenance service, and has plenty of room in the waiting areas. They also adhere to Covid-19 protocols. Great overall customer services. More

by MJE5034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Damion Lawrence
Feb 19, 2021 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we appreciate your business!

February 16, 2021

Amazing service . It is always a pleasure to come to this dealership. Everything I needed, they accommodated for me. I will continue to come to this amazing dealership. More

by Sajnoskak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob, Edwin Cruz
Feb 19, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 15, 2021

Excellent. Diagnosed my car. Took care of everything that needed to be done and told me when the next time I'm due. Very courtesy. More

by LINGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 16, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 12, 2021

Muni was very courteous and efficient. He understood my needs and communicated throughout the process to keep me informed. Just what I expect for Infiniti! He also applied a coupon for me! More

by hhjones311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno, Edwin Cruz
Feb 12, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

February 12, 2021

The car buying experience was a pleasure from the sales process to the closing. Low pressure environment, good deal & nice people. I highly recommend them. More

by CELI1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Lawrence
Feb 12, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

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