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Ramsey INFINITI

Ramsey, NJ

4.5
1,631 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,631 reviews

November 30, 2020

I had a very good experience, work that was performed on vehicle was explained thoroughly . Loaner car was ready and was also in good shape More

by IMCDUFFIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Dec 02, 2020 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

November 30, 2020

Excellent service. Had me in and out in less then an hour. I had made an appointment to get a loaner but in the end the service was so good I didn’t need one. More

by ELI2320
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Dec 02, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

November 29, 2020

Excellent customer service from Ms. Juliette Kim in sales. Service department is very efficient. This is my third infinity vehicle and so far I am very pleased. More

by MRSDORAHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliette Kim, Enrique Liranzo
Nov 30, 2020 -

Ramsey INFINITI responded

Thank you for your loyalty! We're happy to see you've had great experiences with us.

November 27, 2020

They were very nice and professional. The service department did an oil change and a tire rotation on my car and even applied a coupon to help me out! They also give you a complimentary car wash whic More

by KAITLYNTURNER1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino
Nov 30, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your service visit went smoothly.

November 27, 2020

Great dealership.. everyone is very friendly have a large selection of vehicles to choose from. I recommend for anyone looking to buy a Infiniti. Go buy. More

by Demar Fountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Lawrence
Nov 30, 2020 -

Ramsey INFINITI responded

Thanks for sharing, we're glad you had a great experience!

November 25, 2020

Great experience, they made it so easy. Willy was wonderful!! I am so happy with my new car and would recommend this dealership to anyone More

by GRACELAND3577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen, Enrique Liranzo
Nov 25, 2020 -

Ramsey INFINITI responded

We're glad you had a 5-star experience!

November 24, 2020

Nice people but system filled with errors with little desire or ability to help. Wont buy Infiniti again. Dealer network not on par with other luxury marquis. More

by VINCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Cruz
Nov 25, 2020 -

Ramsey INFINITI responded

Hello, we're sorry to see that you had a less than perfect experience with us. If you can let us know via private message what exactly happened during your service visit, we would like the ability to address any issues directly with our team. Thank you.

November 24, 2020

Very disappointed with the service that I got, I was not Very disappointed with the service that I got, I was not able to reach anyone that was able to help me until my broker contact them and asked that t More

by MMD.DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enrique Liranzo, Kevin Gilbertson
Nov 25, 2020 -

Ramsey INFINITI responded

Hello, we're sorry to see that you were unable to reach us. We are always available at 800-852-8117 to answer any questions that you might have.

Nov 25, 2020 -

MMD.DAVE responded

That is not true! Someone answered, but every time they tried transferring me and no one answered there! So I left messages and no one got back to me until my broker contacted you to reach out to me. And it didn't seem like you guys really cared, a full week I was calling, It is easy to write that you are sorry and that you are always available, falls!!

November 24, 2020

This dealership has always been a pleasure to deal with. They’re courteous, concerned and seem to be interested in making their customers happy every time. More

by JRPULLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 25, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

November 23, 2020

I go back to Ramsey Infiniti for service because of two individuals. The service technicians - Tom Jacob and Luke Incognito are fair and customer focused. I can take my vehicle anywhere for service since i More

by REJ17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacob and Luke Incognito
Nov 25, 2020 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

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