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Ramsey INFINITI

Ramsey, NJ

4.4
1,635 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,635 reviews

November 06, 2020

Everyone is always at the top of their game and see to all the cars needs and makes me feel that they listening to what I’m saying More

by Cifcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Incognito 5,stars, Willy Ryksen, Edwin Cruz
Nov 06, 2020 -

Ramsey INFINITI responded

Thank you for the kind feedback, we're happy you had a great experience!

November 06, 2020

Customer services was OUTSTANDING as usual. Luke and Edwin in the Service dept is alway caring and Thorough. Bought my use Qx60 on May 2nd 2020. Beautiful car and will alway com back for service at Ram More

by RUPERTD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 09, 2020 -

Ramsey INFINITI responded

Thanks so much! We hope you're loving your QX60 - we look forward to seeing you again!

November 05, 2020

Very disappointed, took me 4 calls to get in touch with the advisor. When I asked if I was getting a discount he told me I was. Checked the invoice did not see any discount. With what I paid I was eligible More

by ARELIS1972
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Tom Jacob
Nov 06, 2020 -

Ramsey INFINITI responded

We're sorry to see that you had this experience with your recent service visit! If you have any questions regarding your bill, please don't hesitate to reach out to our Manager, Dave La Gruth at dlagruth@ramseyinfiniti.com or 800-930-2713. Thank you.

November 04, 2020

Overall I have many good service visits, but my last was disappointing. The first young man with whom I dealt was very pleasant and professional. He was not there when I picked up the car, and the second pe More

by ALLERINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mini - He was very nicely to deal with I have no idea who the person named here is.
Nov 04, 2020 -

Ramsey INFINITI responded

Thank you for your honest review! We love knowing that you have had great experiences with us, but we also appreciate hearing when things don't go as they should. Your comments will be addressed with our team immediately and we hope that you will return for a much better service experience in the future.

November 04, 2020

Ramsey had me in on time. Everyone wore masks appropriately and there was plenty of open space to remain socially distant. Easy and safe experience. More

by JBWOOD83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 04, 2020 -

Ramsey INFINITI responded

Thank you for sharing - we're happy your service visit went well!

November 03, 2020

Device was great and everything was resolved. I was kept up to date on everything that was taking place. I would recommend to anyone needing service. More

by DCB13_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 04, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're happy you had a great service visit!

November 03, 2020

Edwin was amazing during our purchase of QX60. He broke down everything we were signing. He also explained each add-on that Infiniti had to offer. It was a very pleasurable experience. He was not pushy a More

by Faizan Sheikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 04, 2020 -

Ramsey INFINITI responded

Thank you for the kind review. We're happy to see you had a great service experience!

November 01, 2020

Great job. Quick fast. Stayed in communication with me throughout the process. Always a pleasure the level of service and attention given to diagnosing the problem. More

by KEYSIA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 02, 2020 -

Ramsey INFINITI responded

Thank you for the great comments, we appreciate you choosing us for your service needs!

October 30, 2020

Very easy process led by Juliet and through the finance part. Price was in line with expectations. I have dealt with Ramsey Infiniti before and will continue to do so. More

by mpanoff00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet, Enrique Liranzo
Nov 02, 2020 -

Ramsey INFINITI responded

Thanks so much for sharing this with us, we appreciate your loyalty!

October 29, 2020

From the sales people to the service department, this dealership cares about the consumer. This is my 4th Infiniti and that says lots for the sales people and this dealership. More

by SUSANSILVERBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz, Enrique Liranzo
Oct 30, 2020 -

Ramsey INFINITI responded

Thank you so much for your loyalty! We're thrilled that you're having great experiences with our team.

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