Ramsey INFINITI

Very disappointed, took me 4 calls to get in touch with the advisor. When I asked if I was getting a discount he told me I was. Checked the invoice did not see any discount. With what I paid I was eligible the advisor. When I asked if I was getting a discount he told me I was. Checked the invoice did not see any discount. With what I paid I was eligible for the 15% discount and also on the invoice there was $70 off. More

Overall I have many good service visits, but my last was disappointing. The first young man with whom I dealt was very pleasant and professional. He was not there when I picked up the car, and the second pe disappointing. The first young man with whom I dealt was very pleasant and professional. He was not there when I picked up the car, and the second person was a bit arrogant and uninformative. He was also seen not wearing a mask properly, which also occurred with another employee who was literally standing inches from me trying to give papers to a cashier. He could easily have said “Excuse me,” as he approached, but instead he walked practically on top of me with no apparent regard for my presence. I also saw him later remove his mask while he was at his desk chatting with someone. Bizarre. Most troubling was that I had asked for particular attention to be paid to my tire pressure and as I drove off the property I realized I had a flat tire. Not a great moment. More

Ramsey had me in on time. Everyone wore masks appropriately and there was plenty of open space to remain socially distant. Easy and safe experience. appropriately and there was plenty of open space to remain socially distant. Easy and safe experience. More

Edwin was amazing during our purchase of QX60. He broke down everything we were signing. He also explained each add-on that Infiniti had to offer. It was a very pleasurable experience. He was not pushy a down everything we were signing. He also explained each add-on that Infiniti had to offer. It was a very pleasurable experience. He was not pushy at all. Thank you Edwin. More

Device was great and everything was resolved. I was kept up to date on everything that was taking place. I would recommend to anyone needing service. up to date on everything that was taking place. I would recommend to anyone needing service. More

Great job. Quick fast. Stayed in communication with me throughout the process. Always a pleasure the level of service and attention given to diagnosing the problem. throughout the process. Always a pleasure the level of service and attention given to diagnosing the problem. More

Very easy process led by Juliet and through the finance part. Price was in line with expectations. I have dealt with Ramsey Infiniti before and will continue to do so. part. Price was in line with expectations. I have dealt with Ramsey Infiniti before and will continue to do so. More

From the sales people to the service department, this dealership cares about the consumer. This is my 4th Infiniti and that says lots for the sales people and this dealership. dealership cares about the consumer. This is my 4th Infiniti and that says lots for the sales people and this dealership. More

Very courteous, efficient with my time, reasonable pricing. They actually made good suggestions for my next service. I like the fact that I did not have to get out of my car in bad weather pricing. They actually made good suggestions for my next service. I like the fact that I did not have to get out of my car in bad weather More

Luke is always a pleasure to work with and always providing me with the information I need to know about my vehicle. Thank you Luke providing me with the information I need to know about my vehicle. Thank you Luke More