
Ramsey INFINITI
Ramsey, NJ
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Excellent staff and facility , very satisfied with my purchase process and service on my vehicle would definitely recommend to others this dealer keep up the good work purchase process and service on my vehicle would definitely recommend to others this dealer keep up the good work More
Clean and contemporary greeting area. Waiting area was sparsely decorated but comfortable. Amenities other then water, like coffee, would have been nice. Surprisingly, show room cars were missing. I enjoy sparsely decorated but comfortable. Amenities other then water, like coffee, would have been nice. Surprisingly, show room cars were missing. I enjoyed browsing. Team was very prompt and courteous. Overall a positive experience. More
We were so thrilled to get our beautiful QX50. Ramsey made it so easy and Jason our salesman was great! He did not pressure us and was so knowledgeable. He worked hard to make this work and we truly appr made it so easy and Jason our salesman was great! He did not pressure us and was so knowledgeable. He worked hard to make this work and we truly appreciate it! Ramsey has so far surpassed our expectations! More
I started with Ramsey Infiniti in 2013 and I will continue with them great service and am looking forward towards my next vehicle very soon great people continue with them great service and am looking forward towards my next vehicle very soon great people More
Great service provided by all. Brought in my car for basic maintenance service and was in and out in less than 2 hours. I was given a multipoint inspection as well and was in formed of any issues if an basic maintenance service and was in and out in less than 2 hours. I was given a multipoint inspection as well and was in formed of any issues if any at the time. Was happy with the service. More
I don't even know how to explain how disappointed I am in your dealership! From service technicians driving my car 350 miles without an explanation to rummaging thru my glove box & center console. I will nev your dealership! From service technicians driving my car 350 miles without an explanation to rummaging thru my glove box & center console. I will never come back again! More
I was immediately turned off that I had to wait 20 minutes for somone to assist me by the garage doors and still under some renovations from last year. I went to ramsey for service because of the con minutes for somone to assist me by the garage doors and still under some renovations from last year. I went to ramsey for service because of the convenience to my home. I didn't buy my car from ramsay because they wouldnt make the deal like fetti in clifton made but because of the convenience of ramsay to my house I wanted to go there for servicing and try that dealer out. When I called and made my appointment and checked in that day for my appointment I was told the first servicing was on infiniti. Well when I went to check out I was told its 85 dollars. When I questioned it as I was told differently the response was "well you didn't buy it from us you bought it from fette in clifton so its this price". Meanwhile my car was parked and ready about 10 minutes prior to them keep telling me my car will be ready in 2 minutes then 3 minutes. When I left I had to struggle to leave the parking lot because they jammed so many cars in the back parking lot that cars had to leave the opposite direction of what the arrows and traffic is supposed to be going. I had to exit the dealer through the entrance way which was very unsafe and dangerous because they had cars blocking the exit and told customers to leave through the entrance way. More
Awesome service. Amazing sales rep (Maged Asaad) and his Manager (Hosam). So professional team in listening and communication. They do push and there to support my needs Manager (Hosam). So professional team in listening and communication. They do push and there to support my needs More
Very clean and efficient not any excessive time service person was pleasant and went over all the repairs required. Car was washed and vacuumed upon receiving it person was pleasant and went over all the repairs required. Car was washed and vacuumed upon receiving it More