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Ramsey INFINITI

Ramsey, NJ

4.5
1,634 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,634 reviews

February 25, 2020

Great service! Tommy was very polite and informative. Told me what needed to be serviced and replaced. Answered all my questions and helped me out. More

by Russnicholls98
Recommend Dealer
Yes
Employees Worked With
Tommy
Mar 04, 2020 -

Ramsey INFINITI responded

Thank you for choosing us for your service needs, we appreciate your business!

February 25, 2020

I had a very positive experience at Ramsey Infiniti. Although I was 90 days away from needing the car, my sales team made it possible for me to get into the vehicle now and that went a long way for me. More

by ZAR32
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Maged Asaad, Robert Avison
Mar 04, 2020 -

Ramsey INFINITI responded

Thanks for sharing your experience with us, we're glad it was a great one!

February 25, 2020

Luke in the service department is a great guy. Service team is prompt and efficient. I also enjoyed the coffee bar. A recommendation is must. More

by hiten.icecreamwala
Recommend Dealer
Yes
Employees Worked With
Luke
Mar 04, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 24, 2020

Great service! Excellent staff! Hardly any wait at the facility. The team was able to answer all my questions well and presented me with different options. More

by ANIMISHN
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 24, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we appreciate your service business!

February 24, 2020

Juan Rivas was excellent. He informed of the work that would be performed, the time it would take and when I got my car it was squeaky clean. More

by ELOISAH74
Recommend Dealer
Yes
Employees Worked With
Juan Rivas
Feb 24, 2020 -

Ramsey INFINITI responded

Thanks very much!

February 24, 2020

We have been customers on and off of the Ramsey Group Nissan/Infiniti since early 1990's I just called recently during the February sales event and was completely blown off and ignored could not even ge More

by lola
Recommend Dealer
No
Employees Worked With
Dennis, John Lasala
Feb 25, 2020 -

Ramsey INFINITI responded

We're very sorry that you had this type of experience with us. There is no excuse for lack of communication. While we have had a change in Management, we are working diligently to continue to offer the very best in customer service. Thank you for bringing this to our attention, and if you would like a personal call back from our new Manager, please reply privately with your contact information.

February 24, 2020

Much better service in the past. Not sure if this was just an off visit. Had work done on heated/ac seats. Had car back 3 days so far and my front heat came on blowing all by itself. And the rear AC did More

by EMJSHOP
Recommend Dealer
No
Employees Worked With
Chris Budde
Feb 25, 2020 -

Ramsey INFINITI responded

We're very sorry that you've had less than excellent service experience with us! If you would like our Service Manager to contact you directly, please reply with your contact information, as we cannot look you up by your screenname. Thank you.

February 21, 2020

Always a pleasure getting my car serviced at Ramsey Infiniti. The people there are always courteous and the work performed is top notch. The waiting area enables me to relax or work on my laptop with More

by Sal
Recommend Dealer
Yes
Employees Worked With
Juan 5 stars
Feb 24, 2020 -

Ramsey INFINITI responded

Thank you for the 5-star review!

February 19, 2020

The best dealer in the whole world .My very satisfied The best dealer in the whole world . My very satisfied with the vehicle I financed, Jason the sales person help me a lot ,thank you ! More

by YVONNEZG
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 24, 2020 -

Ramsey INFINITI responded

Thank you!

February 18, 2020

Disappointing that I requested tire rotation, which I was charged for, but it wasn’t performed. Had to bring car back to service garage to have it done. Offered to have next rotation gratis but trust factor More

by gbutler
Recommend Dealer
Yes
Employees Worked With
Juan Rivas
Feb 25, 2020 -

Ramsey INFINITI responded

We're very sorry that this happened, and we did try to make it right for you. We hope that you will come back for a much better experience next time.

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