Ramsey INFINITI
Ramsey, NJ
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Juan was excellent as always and provided unmatched quality service. The waiting time was reasonable and the waiting area very pleasant. Unfortunately due to weekend time Juan was not able to complete quality service. The waiting time was reasonable and the waiting area very pleasant. Unfortunately due to weekend time Juan was not able to complete the estimate. More
First purchase of a QX60 This is my fifth experience buying INFINITI and my first with Ramseyinfiniti. Great experience! Edward Carter took great care answering all my questio This is my fifth experience buying INFINITI and my first with Ramseyinfiniti. Great experience! Edward Carter took great care answering all my questions with the purchase of my vehicle. Thank you Ed for a great experience and a wonderful car that’s a pleasure to drive. More
Great service, took the time to explain everything both before the sale was complete and after. Dealership was very professional and punctual with everything. Good job! before the sale was complete and after. Dealership was very professional and punctual with everything. Good job! More
Could not have had a better experience. John was extremely accommodating, he knew exactly what I wanted and needed and I walked away with a beautiful new car!! I highly recommend going John Lasala a extremely accommodating, he knew exactly what I wanted and needed and I walked away with a beautiful new car!! I highly recommend going John Lasala at Ramsey Infinity!! More
Great deal I experienced. Very friendly welcome and explain a car well. And understand my situation and suggest a good deal. If O have another one, will visit again explain a car well. And understand my situation and suggest a good deal. If O have another one, will visit again More
Luke was professional and responsive. He stayed in touch with me throughout the process, and I never felt ignored. Great service. I’ll only see Luke if I have more issues. with me throughout the process, and I never felt ignored. Great service. I’ll only see Luke if I have more issues. More
Alex demo started excellent customer service skills! He was extremely helpful and informative.He took the time to explain the work that was being done and recommended. was extremely helpful and informative.He took the time to explain the work that was being done and recommended. More
Service: i has scheduled a service, with a loaner, well in a week in advance to get my tires done as per recommendation after getting my oil change. I brought my car in and they told me there were no loane in a week in advance to get my tires done as per recommendation after getting my oil change. I brought my car in and they told me there were no loaners available. I then rescheduled a second time with a loaner a week out. I again arrived and was told there were no loaners available. TERRIBLE! Twice this happened I don’t think there is an excuse for this. I would have much rather been told a loaner wasn’t available prior to my arrival as a courtesy, so that I could have planned my day accordingly. Phil was the only person I really like in that department but he hasn’t been in. Also! When I received my car back, Ann hour later the low pressure tire light went on. Pretty redicculous. More




