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Ramsey INFINITI

Ramsey, NJ

4.2
1,637 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,637 reviews

January 14, 2020

Great service and knowledgeable employee. Came in for a repeat issue with the car and Alex knew what had to be done. The wait time was minimal. More

by Laila
Recommend Dealer
Yes
Employees Worked With
Alex Vargas
Jan 21, 2020 -

Ramsey INFINITI responded

Thank you for letting us know!

January 13, 2020

Juan was excellent as always and provided unmatched quality service. The waiting time was reasonable and the waiting area very pleasant. Unfortunately due to weekend time Juan was not able to complete More

by NICKMANTAS
Recommend Dealer
Yes
Employees Worked With
Juan Rivas
Jan 21, 2020 -

Ramsey INFINITI responded

Thank you!

January 13, 2020

No one gets back to me for questions that will have after I got my car back and paid. Poor customer service. Please get back ASAP More

by MARCOYOUAL
Recommend Dealer
No
Employees Worked With
Louk
January 13, 2020

First purchase of a QX60 This is my fifth experience buying INFINITI and my first with Ramseyinfiniti. Great experience! Edward Carter took great care answering all my questio More

by Ramimizrahidds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Carter
Jan 21, 2020 -

Ramsey INFINITI responded

We're glad you've had great experiences with us, thanks very much for sharing!

January 12, 2020

Great service, took the time to explain everything both before the sale was complete and after. Dealership was very professional and punctual with everything. Good job! More

by Djanthony305
Recommend Dealer
Yes
Employees Worked With
Saheed
Jan 21, 2020 -

Ramsey INFINITI responded

Thank you for letting us know!

January 10, 2020

Could not have had a better experience. John was extremely accommodating, he knew exactly what I wanted and needed and I walked away with a beautiful new car!! I highly recommend going John Lasala a More

by Asamilow
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen, Enrique Liranzo, John Lasala
Jan 21, 2020 -

Ramsey INFINITI responded

We're glad you had a great experience, thanks for sharing!

January 10, 2020

Great deal I experienced. Very friendly welcome and explain a car well. And understand my situation and suggest a good deal. If O have another one, will visit again More

by hijerrys
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Jason Kaplan, Maged Asaad, John Lasala
Jan 21, 2020 -

Ramsey INFINITI responded

We're very glad to see this, thank you for the great feedback!

January 08, 2020

Luke was professional and responsive. He stayed in touch with me throughout the process, and I never felt ignored. Great service. I’ll only see Luke if I have more issues. More

by JoshF
Recommend Dealer
Yes
Employees Worked With
Luke Service
Jan 21, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate your service business!

January 08, 2020

Alex demo started excellent customer service skills! He was extremely helpful and informative.He took the time to explain the work that was being done and recommended. More

by ybetances
Recommend Dealer
Yes
Employees Worked With
Alex- Service department
Jan 21, 2020 -

Ramsey INFINITI responded

Thank you for letting us know!

January 08, 2020

Service: i has scheduled a service, with a loaner, well in a week in advance to get my tires done as per recommendation after getting my oil change. I brought my car in and they told me there were no loane More

by CAPAHIG1
Recommend Dealer
No
Employees Worked With
Phil Occhino
Jan 09, 2020 -

Ramsey INFINITI responded

We're very sorry to see that this happened to you not once, but twice! You are correct, there is no excuse for this and your comments have been forwarded to our Service Manager to investigate why this happened. We hope that you will return to us for service in the future and have a much better experience. Thank you for bringing this to our attention.

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