Ramsey INFINITI

Customer satisfaction Alex, representative, demonstrated professionalism during my car service. Carlos (Alex) constantly communicated with me to keep me updated regarding Alex, representative, demonstrated professionalism during my car service. Carlos (Alex) constantly communicated with me to keep me updated regarding the type of work my car needed. More

Quick oil change Perfect location for a regular oil change service. Price is very competitive for a dealership and you get a free wash with oil change. Will be in and Perfect location for a regular oil change service. Price is very competitive for a dealership and you get a free wash with oil change. Will be in and out in no time. More

It was okay My service advisor was Luke A. Incognit. His services was pleasant, friendly and very professional I must say. But unfortunately after receiving my ve My service advisor was Luke A. Incognit. His services was pleasant, friendly and very professional I must say. But unfortunately after receiving my vehicle back as I was driving back home I noticed some damage was done to my front right side passenger seat. I advised my service advisor Luke and was directed to send him pictures of the damages received to my vehicle which I did and was advised to call to make an appointment to have the damages repaired. Unfortunately for me I had a scheduled surgery set for the very next day so I was unable to make the appointment to have my vehicle repaired. I am still in recovery right now and was advised by my doctors not to drive long distance until I can be seen by my surgical surgeon and be given medical clearance to drive long distance again. So I tried to make a follow up call on Monday to speak with my service advisor Luke but for some unknown reason I never received a return call after leaving a message. So I just wanted to have this grievance on record that I did try making contact to have the repairs address before I have my lease vehicle return inspection done on Monday the 6th of January 2020. So other than this issue I have had a wonderful experience with Infiniti and the service and vehicle I choose to lease. More

Service department Service was good, however I had to wait several hours for oil chat, tire rotation and fluid check. Juan was very professional and explained everything Service was good, however I had to wait several hours for oil chat, tire rotation and fluid check. Juan was very professional and explained everything More

I worked with Willy Ryksen and Enrique Liranzo both individuals reflect the professionalism that Ramsey Infiniti expects. This is my third purchase with Ramsey Infinity. individuals reflect the professionalism that Ramsey Infiniti expects. This is my third purchase with Ramsey Infinity. More

Great experience We had a great experience at Ramsey Infinity. We worked with Juliet Kim and she was very knowledgeable and transparent. Everyone we spoke with was ver We had a great experience at Ramsey Infinity. We worked with Juliet Kim and she was very knowledgeable and transparent. Everyone we spoke with was very friendly. We would definitely recommend Ramsey Infinity. More

Ramsey Infiniti provided a smooth transition from my Kia to my new Infiniti. If I had to describe the I would say friendly, integrity, quick. to my new Infiniti. If I had to describe the I would say friendly, integrity, quick. More

Friendly, fast service! I was in and out of there for routine maintenance within an hour, and they made me comfortable with both refreshments a nice comfortable couch and the I was in and out of there for routine maintenance within an hour, and they made me comfortable with both refreshments a nice comfortable couch and they kept me up-to-date every 15 minutes to give me the progress update! More

Excellent as usually Came for regular 10000 maintenance. Service took the promised 1 hour. Cozy waiting area, friendly staff, strong wifi, complementary coffee, everything Came for regular 10000 maintenance. Service took the promised 1 hour. Cozy waiting area, friendly staff, strong wifi, complementary coffee, everything is perfect as usually More

Quick and painless Everyone listened to my concerns and addressed them without difficulty. Answered all my questions and reassured me that he would be there for future Everyone listened to my concerns and addressed them without difficulty. Answered all my questions and reassured me that he would be there for future concerns More