Back

Ramsey INFINITI

Ramsey, NJ

4.5
1,631 Reviews

535 Rt 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 1,631 reviews

December 14, 2019

Oil change and tire rotation The service dept. last Wednesday was virtually empty with a few customers. No one came to me to check on my car while a new service person sat in his More

by milosmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name. But the young woman at the service window was instrumental in getting off his butt. I wish I could remember her name. She deserves a raise.
Dec 17, 2019 -

Ramsey INFINITI responded

Thank you for bringing this issue to our attention, we're glad you had a positive interaction with some of our staff, and have passed your comments on to our Service Manager to address with the rest of our Service Team. There is no excuse for such a long wait without proper communication. We hope you will visit us again for a much better experience.

December 13, 2019

Great service from your staff. They were ready even though it was just tires and a free service. One of the best I have worked with. More

by BEVIN_SUBOCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally, Edwin Cruz, Phil Occhino
Dec 17, 2019 -

Ramsey INFINITI responded

Thank you!

December 12, 2019

Very pleasant My sales person Juliet Kim is very experienced and very pleasant person. She helped me to buy new car with no dout. I am really satisfied. More

by SJMUN1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim,Jeongseon Juliet, Enrique Liranzo
Dec 17, 2019 -

Ramsey INFINITI responded

Thanks so much for sharing!

December 11, 2019

The sales person and the sales manager did a great job . I had a great experience at Ramsey Infinity and Ramsey auto group . Very knowledgeable about the model vehicle that I was looking at. And made very co More

by Rfaulkner0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The prep guys had the car ready fast and clean in no time great service on their part., Enrique Liranzo, Maged Asaad, Zack Alhamawandi
Dec 17, 2019 -

Ramsey INFINITI responded

We're very glad to see this, thank you for sharing your experience with us!

December 09, 2019

Words cannot describe my experience at Ramsey Infiniti. This is my third purchase at this dealership. Willie is kind, knowledgeable and treats me like family More

by Vsaracino16
Recommend Dealer
Yes
Employees Worked With
Willie, Enrique Liranzo
Dec 17, 2019 -

Ramsey INFINITI responded

We're very glad to see this, thank you for sharing!

December 09, 2019

Almost Perfect Service Drop off was easy, met by a service agent fairly. Loaner car was great. My only issue is the link texted to me regarding what issues my car had and th More

by REGN620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vargas
Dec 17, 2019 -

Ramsey INFINITI responded

Thank you for bringing this to our attention, we appreciate your service business!

December 09, 2019

My husband and I went into the dealership just to look at the qx80 and after dealing with Willy we ended up taking the truck that day! We had a great experience overall and Willy was an amazing sales person! More

by Binnaz
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen
Dec 17, 2019 -

Ramsey INFINITI responded

That's great! Thanks very much for choosing Ramsey INFINITI!

December 06, 2019

Wonderful experience A great smooth and easy experience would recommend this dealership to anyone. Very knowledgeable and credible in their approach. Friendly staff that More

by JENN B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen, Enrique Liranzo
Dec 06, 2019 -

Ramsey INFINITI responded

Thank you Jenn, we appreciate your feedback!

December 05, 2019

No follow up My son brought the car to have the bumper looked at for paint. Got an email with a link that night to look at cost of additional work. The link was em More

by MOOSE2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Dec 06, 2019 -

Ramsey INFINITI responded

We're very sorry for the glitch in the email and the lack of communication on our part. This is not typically how we do business at all and we apologize for any inconvenience this may have caused you. We unfortunately cannot look you up in our system to contact you based on your user name, so if you would like our Service Manager to reach out, please reply privately with your real name and phone number. Thank you.

December 05, 2019

Excellent Service I would recommend this dealership and our car salesman Dennis Lutz who has helped us get our 6 Infiniti car. Whole ordeal of getting a new car took le More

by BABYHUEY9473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz
Dec 06, 2019 -

Ramsey INFINITI responded

Thank you!

...
71
...