Ramsey INFINITI

Phenomenal Service at Ramsey Infiniti We will ONLY take our cars to Ramsey Infiniti. The service department always goes above and beyond. They really make you feel like family. John Lasala We will ONLY take our cars to Ramsey Infiniti. The service department always goes above and beyond. They really make you feel like family. John Lasala has really put together a service department team that is on top of their customers, kuddos to him! Felix and Luke were in constant contact with us and always made sure we knew what was going on. If only every dealership functioned like Ramsey Infiniti does! More

First time This was my first visit to Ramsey Infinity and service was great and employees were very friendly. Will be returning in the future. Thank you again T This was my first visit to Ramsey Infinity and service was great and employees were very friendly. Will be returning in the future. Thank you again Tommy and Michael was great. More

Fantastic accommodations Luke is definitely an asset to your company. I was so frustrated at one point that he turned it around and actually made me feel valued and appreciate Luke is definitely an asset to your company. I was so frustrated at one point that he turned it around and actually made me feel valued and appreciated. Unlike some of the people that work there, It’s just their job. More

Time and friendly But people were excellent and compassionate knowing I had to get to another meeting after the car was recalled for work. Tom and his crew were excelle But people were excellent and compassionate knowing I had to get to another meeting after the car was recalled for work. Tom and his crew were excellent of course I had a long talk with Willy Who has such a great deal of knowledge about the business and also since your compassion. Infinity is in good hands More

Service is very good. I definitely recommend to all my friends. And Justin, he is so friendly and nice. He is so concern and care about the service. That’s I is very good. I definitely recommend to all my friends. And Justin, he is so friendly and nice. He is so concern and care about the service. That’s I like the most. Specially when you do service, there is big space of waiting area with tea and coffee. More

Recall visit I am pleased with the service they provided to my recall notice. I also appreciate the complimentary car wash. You guys saved me time from washing my I am pleased with the service they provided to my recall notice. I also appreciate the complimentary car wash. You guys saved me time from washing my car! More

Another wonderful experience at Ramsey Infiniti! My lease was almost up on my QX50 which I loved. I was lucky enough to end up in newer, gorgeous QX50. The team at Infiniti is professional and dedica My lease was almost up on my QX50 which I loved. I was lucky enough to end up in newer, gorgeous QX50. The team at Infiniti is professional and dedicated to customer satisfaction. Everyone in all departments is always helpful and pleasant. The sales, finance and service departments are truly wonderful. So glad I’m continuing with another Infiniti. More

They used to be good. This dealership used to be good IMHO, that’s the main reason i kept on bringing my car there for service even if I live an hour away. The past 2 serv This dealership used to be good IMHO, that’s the main reason i kept on bringing my car there for service even if I live an hour away. The past 2 services I got was sub par, they couldn’t even give you updates on your car and you need to call and leave a message just for them to give you any info. And even if they call they call you very late. The one I dealt with this last time seems to be very disinterested in helping me out, didn’t even want to be bothered with questions. They have lost my business, I need a new Infiniti dealer to buy from and service my cars More

In and out The team at this location will get you in and out...Better than ENGLEWOOD location. Had to bring car back to check oil leak after oil change was comp The team at this location will get you in and out...Better than ENGLEWOOD location. Had to bring car back to check oil leak after oil change was completed More

can't trust service dept I serviced my Q50 back in may 17 , they told me that i needed brakes and that the rotors needed to be resurfaced, i said ok and they did the work. 6 I serviced my Q50 back in may 17 , they told me that i needed brakes and that the rotors needed to be resurfaced, i said ok and they did the work. 6 months later i am having brake problems again and they told me that now i need new rotors , front and back . I was not happy that only 5 months later i need brakes again , but accepted the service. Also added the 60.000 miles service , repair scratches on the rims, and new floor mats . After 1 week i got my car back, cover in dirt, no mats in the car (but i was charged $150 for), after complaining to my service advisor Luke Incognit, he send the car to be washed and he went to pick up the mats at the parts department. After i got home, and looked at the invoice , i realized that they resurfaced the rotors a second time, first i think it is dangerous and second they told me that they will be replaced. i called Luke, he told me he will call me back in half an hour , and i am still waiting. Called the service manager Tim Broderick, and he offered to fix the problem , to bring my car back and they will install new rotors, i refused because i can't trust that service dept anymore .They lie . customer beware . they make you feel like a king when you are buying a $62000 car and then charge you for something they didn't do in service. More