
Ramsey INFINITI
Ramsey, NJ
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Willy is the best! Willy is an exceptional sales representative. He’s very knowledgeable, professional and takes great pride in helping us get the best deal possible. Willy is an exceptional sales representative. He’s very knowledgeable, professional and takes great pride in helping us get the best deal possible. In addition to providing us with details re: the car and the lease options he’s also a great listener. His commitment to doing whatever it takes to ensure our complete satisfaction never waivers. The QX50 is the 2nd Infiniti we’ve leased through Willy. The 2nd time just confirmed everything we experienced the 1st time. In my 50+ years of buying and/or leasing cars I’ve never had a salesperson as thorough, competent, and a pleasure to work with like Willy Ryksen. He’s the best! More
Quick and painless This was my second time coming to Ramsey Infiniti for service. The people are very professional and they get you in and out in a respectful time. This was my second time coming to Ramsey Infiniti for service. The people are very professional and they get you in and out in a respectful time. More
Great experience again. This is my second experience with leasing a vehicle at Ramsey. Everyone who took care of me, my trade in & new car needs was excellent. This is my second experience with leasing a vehicle at Ramsey. Everyone who took care of me, my trade in & new car needs was excellent. More
Overall experience was awesome Our sales man(Dennis Lutz) knows his cars. He was very easy to deal with and know what we wanted and what we were willing to pay. Our sales man(Dennis Lutz) knows his cars. He was very easy to deal with and know what we wanted and what we were willing to pay. More
A Very Pleasant Experience My salesman Maged Asaad was very knowledgeable, honest, and willing to help. All characteristics that are valuable and important. Very professional, My salesman Maged Asaad was very knowledgeable, honest, and willing to help. All characteristics that are valuable and important. Very professional, yet friendly. Highly recommend More
Oil change only with maintenance check I was told my car would be washed and vacuumed after yet it was not done. When the guy pulled it around and thanked me to send me on my way I looked I was told my car would be washed and vacuumed after yet it was not done. When the guy pulled it around and thanked me to send me on my way I looked in car and it was not vacuumed at all. My dad who was with me said it wasn’t washed either because he saw bird droppings still on it. I pointed this out and he made a comment about how the car arrived late to the shop. I was 8 minutes late due to traffic on 17. I had to come from Leonia where Infiniti went out of business. I didn’t like how he told me one thing in beginning and because it took so long and maybe they forgot or wanted to wrap up for day, then says another thing at end. He did end up taking it back for the service to do the wash. More
Great customer service! Thank you! Purchased my vehicle last year from Ramsey Infiniti and continue to get my vehicle serviced. Phil always goes above and beyond to be accommodating. Th Purchased my vehicle last year from Ramsey Infiniti and continue to get my vehicle serviced. Phil always goes above and beyond to be accommodating. The service staff is very helpful and collectively work hard for the customer!! I appreciate them being mindful of working professionals with limited time! Thank you Phil!! More
Great experience Great service , had the situation fixed and resolved quickly. Would definitely recommend them again, wil also be coming back again for future service Great service , had the situation fixed and resolved quickly. Would definitely recommend them again, wil also be coming back again for future service as well. More
Awesome Accord Although the front of dealership is under construction, the sales department in the back is clean and inviting. The staff is friendly and welcoming. A Although the front of dealership is under construction, the sales department in the back is clean and inviting. The staff is friendly and welcoming. A pleasurable buying experience. More
Check engine Took a bit longer than expected , but loaner was provided. No charge. However, suggestions for other service were provided and I found the quote t Took a bit longer than expected , but loaner was provided. No charge. However, suggestions for other service were provided and I found the quote to be exorbitant. This was not the first time to be the case. More