Ramsey INFINITI
Ramsey, NJ
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Awesome Accord Although the front of dealership is under construction, the sales department in the back is clean and inviting. The staff is friendly and welcoming. A Although the front of dealership is under construction, the sales department in the back is clean and inviting. The staff is friendly and welcoming. A pleasurable buying experience. More
Check engine Took a bit longer than expected , but loaner was provided. No charge. However, suggestions for other service were provided and I found the quote t Took a bit longer than expected , but loaner was provided. No charge. However, suggestions for other service were provided and I found the quote to be exorbitant. This was not the first time to be the case. More
Great service Purchased a used certified Q50 and Damion was an amazing sales rep. Made us feel comfortable and got us the best deal we could get. Purchased a used certified Q50 and Damion was an amazing sales rep. Made us feel comfortable and got us the best deal we could get. More
Tim was very helpful. the price of my part for repair was outrageous, but tim was able to work with me. And I was able to get a loaner while my part was on order. the price of my part for repair was outrageous, but tim was able to work with me. And I was able to get a loaner while my part was on order. More
I worked with Willy Ryksen a month ago when leasing my fully loaded, 7 passenger Q60! I love this car! This is my 6th consecutive lease with Infiniti. Willy could not have been more professional, accom fully loaded, 7 passenger Q60! I love this car! This is my 6th consecutive lease with Infiniti. Willy could not have been more professional, accommodating, kind, and I was overall given excellent customer service by him. Willy made sure I was kept comfortable by offering water and snacks for my granddaughter, while my paperwork was being done. When pick up time came my car was pristine inside and out. Willy took the time to go over all the features of the car as well as taking the liberty to schedule my first service appointment. Thank you again Willy for your kindness and most certainly your commitment to SUPERIOR customer service. My best, Julia M Litchock More
Excellent service . Knowledgeable. Really tries to help. Got service done in a timely matter. Easily to return car with service center. Car detail is a plus after ser . Knowledgeable. Really tries to help. Got service done in a timely matter. Easily to return car with service center. Car detail is a plus after service. More
Super friendly and fast service. Eddie was always willing to help and always there for the customer. Very satisfied with the service and willing to go there again for the service. T Eddie was always willing to help and always there for the customer. Very satisfied with the service and willing to go there again for the service. Thanks. More
Very frustrating experience Very little assistance from service rep. 3 hr wait time from a tow into dealership. Appeared to be disorganized and required our continuous inquiries Very little assistance from service rep. 3 hr wait time from a tow into dealership. Appeared to be disorganized and required our continuous inquiries as to the status. We needed to seek manager assistance to obtain results. More
Mike’s Car Excellent overall experience...service was quick and I was provided with all pertinent information. I think your pricing is too high and would discour Excellent overall experience...service was quick and I was provided with all pertinent information. I think your pricing is too high and would discourage me from using you for a lot of routine service, even though I would like to. More
Excellent Customer Service They genuinely showed their commitment to make sure the customer was pleased from the first hello, "how can I help you" until thank and goodbye They genuinely showed their commitment to make sure the customer was pleased from the first hello, "how can I help you" until thank and goodbye More




