Ramsey INFINITI

Great service Eddie always provides excellent customer service. All my questions are always answered. They also always make sure any problem I come in with is taken Eddie always provides excellent customer service. All my questions are always answered. They also always make sure any problem I come in with is taken care of. Everything is done in a very timely manner. More

My expectations...high to begin with, we’re met Phil’s a straight shooter. He doesn’t let the silliness of the workplace effect his demeanor or professionalism. The work is what you expect from a Phil’s a straight shooter. He doesn’t let the silliness of the workplace effect his demeanor or professionalism. The work is what you expect from a dealership...the cost is a bit more competitive but still more expensive. I like the express service option where you can walk in for an oil change/tire rotation. I’d like more options to beverages. They have complimentary water and bagels but access to a side machine would be nice. Not sure if it’s unaccessible b/c of renovations...someone was nice enough to get me one from somewhere else in the building. More

Great service for new car from Dennis Lutz Dennis Lutz is a new salesman at the dealership. He was at another Infiniti dealership prior to this. This was my 7th purchase from him. He is great. Dennis Lutz is a new salesman at the dealership. He was at another Infiniti dealership prior to this. This was my 7th purchase from him. He is great. Worked hard with me to get a deal done. Pickup was smooth and easy. Great guy. This is a nice dealership. Seems to run smooth. Everyone is nice. I’m glad he made the move. More

Just purchased a used q60 I just purchased a used q60 from another dealer & wanted a dealership to look over the vehicle while it was still under warranty. Very good service & I just purchased a used q60 from another dealer & wanted a dealership to look over the vehicle while it was still under warranty. Very good service & made me feel comfortable. A More

Horrible customer service experience Dealership is overwhelmed by never ending construction resulting in poor customer service, as well as being without a Service Manager presently. The G Dealership is overwhelmed by never ending construction resulting in poor customer service, as well as being without a Service Manager presently. The GM is unprofessional, rude and arrogant. More

Positive Dealership handled transaction fairly and courteously , the vehicle was on the premises and was prepped and cleaned efficiently so I would recommend t Dealership handled transaction fairly and courteously , the vehicle was on the premises and was prepped and cleaned efficiently so I would recommend the sales representative and dealer to future customers More

No complaints The service department was clean and received friendly Good service. Express service was quick, got out in less than one hour. Will go back for future The service department was clean and received friendly Good service. Express service was quick, got out in less than one hour. Will go back for future service. More

Very satisfied customer Maged was excellent to deal with very professional and responsive to my wife and I needs I would recommend him very time I need to new car. Maged was excellent to deal with very professional and responsive to my wife and I needs I would recommend him very time I need to new car. More

Thank You Since day one, I’ve received nothing professionalism from every staff member I’ve encountered. By my surprise I also received a complimentary oil chan Since day one, I’ve received nothing professionalism from every staff member I’ve encountered. By my surprise I also received a complimentary oil change my last visit unbeknownst to me. I’m not a resident of NJ. I’m from SC. Every time I come up North, I trust no one but Ramsey Infiniti to service my vehicle so I could drive with a piece of mind! More

Straight Shooters! Not looking to Rob and take last dollar! After being over whelmed and frustrated with the entire car leasing buying experience, I ACCIDENTALLY came to this dealership. My lease was up on my p After being over whelmed and frustrated with the entire car leasing buying experience, I ACCIDENTALLY came to this dealership. My lease was up on my prior infiniti from Fette in Clifton and I was just plain old tired of a high car payment and was even willing to downgrade. I went to 4 dealerships in the area including Nissan, Acura, and Honda and all of them tried to get me for every last dollar I had. It was the typical back and forth with the sales men wheeling and dealing, "how much do you want to pay, etc. etc.". (Still not sure why they can't just tell you what the number is)! My husband said forget it we will just stick with the same lease we have and get the newer model since the pricing was going to be within $30 (even though the Nissan, Acura, and Honda was $10K cheaper).My husband set an appointment for me at Fette Infiniti but I thought he said we were going to Ramsey. Long story short, i went to the wrong dealership, however I truly believe the man above guided my steps and lead me to Ramsey (to many coincidences to get into along the way), not only did i get an infiniti, excellent quality but the same exact model I was going to get from Fette but the payment came down over $100 (go figure I been getting Robbed 9 years from Fette). Mind you this all took place within 20 min of me entering the "wrong dealer", in which i had not interest in speaking to because i felt beat up from the buying/leasing process)! I am truly blessed to meet Sam the sales manager and I look forward to a continue relationship with this place for many years to come. More