
Ramsey INFINITI
Ramsey, NJ
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Straight Shooters! Not looking to Rob and take last dollar! After being over whelmed and frustrated with the entire car leasing buying experience, I ACCIDENTALLY came to this dealership. My lease was up on my p After being over whelmed and frustrated with the entire car leasing buying experience, I ACCIDENTALLY came to this dealership. My lease was up on my prior infiniti from Fette in Clifton and I was just plain old tired of a high car payment and was even willing to downgrade. I went to 4 dealerships in the area including Nissan, Acura, and Honda and all of them tried to get me for every last dollar I had. It was the typical back and forth with the sales men wheeling and dealing, "how much do you want to pay, etc. etc.". (Still not sure why they can't just tell you what the number is)! My husband said forget it we will just stick with the same lease we have and get the newer model since the pricing was going to be within $30 (even though the Nissan, Acura, and Honda was $10K cheaper).My husband set an appointment for me at Fette Infiniti but I thought he said we were going to Ramsey. Long story short, i went to the wrong dealership, however I truly believe the man above guided my steps and lead me to Ramsey (to many coincidences to get into along the way), not only did i get an infiniti, excellent quality but the same exact model I was going to get from Fette but the payment came down over $100 (go figure I been getting Robbed 9 years from Fette). Mind you this all took place within 20 min of me entering the "wrong dealer", in which i had not interest in speaking to because i felt beat up from the buying/leasing process)! I am truly blessed to meet Sam the sales manager and I look forward to a continue relationship with this place for many years to come. More
Lease Buy Out My lease buy out went very smoothly because of Dennis Lutz. He is extremely professional and transparent as was the finance manager Kendra. Look fo My lease buy out went very smoothly because of Dennis Lutz. He is extremely professional and transparent as was the finance manager Kendra. Look forward with doing future business with Dennis and Kendra. More
Great experience! The staff in general was really nice and courteous. Willy and Enrique were extremely helpful and knowledgeable leading to a great overall car buying The staff in general was really nice and courteous. Willy and Enrique were extremely helpful and knowledgeable leading to a great overall car buying experience. Their efforts made the process smooth and painless. I would definitely recommend them to others. More
Experience The service gentleman that helped me Eddie was extremely knowledgeable and helpful and answered every question I had. The drop of experience was easy The service gentleman that helped me Eddie was extremely knowledgeable and helpful and answered every question I had. The drop of experience was easy and seamless. The pick up experience was ok the you g woman at the reception was extremely rude and could not be bothered to help me, found he to be very unprofessional. More
Awesome experience I visited the Ramsey INFINITI to do the regular service of my INFINITI QX50. The associates were very helpful. I always had a great experience coming I visited the Ramsey INFINITI to do the regular service of my INFINITI QX50. The associates were very helpful. I always had a great experience coming to this dealership. 5 star!! More
Sales Great service by Willy this is the 4th car we leased from him he is like a family member Ramsey always gives great service thank you Great service by Willy this is the 4th car we leased from him he is like a family member Ramsey always gives great service thank you More
Great Service Our sales person Danny was very professional and attentive to every detail, he worked with us and got us a good deal. Overall very happy with the bran Our sales person Danny was very professional and attentive to every detail, he worked with us and got us a good deal. Overall very happy with the brand and Ramsey’s service. More
Excellent service Appointment was made in a timely manner. I was given an excellent new, high end loaner car while my car was being serviced.The amount of work that my Appointment was made in a timely manner. I was given an excellent new, high end loaner car while my car was being serviced.The amount of work that my car required was expertly explained to me. When I picked up my car and paid for the servicing, I was surprised to learn that I qualified for a discount. I recommend receiving servicing at Ramsey Infiniti. More
Very good It was timely to the point and efficient It was very good and timely and very efficient representative explained everything in detail Very very sat It was timely to the point and efficient It was very good and timely and very efficient representative explained everything in detail Very very satisfactory More
Won’t take responsibility for anything My wheel fell off car while driving! After my car was towed to the dealership they instantly were trying to come up with reasons they shouldn’t be res My wheel fell off car while driving! After my car was towed to the dealership they instantly were trying to come up with reasons they shouldn’t be responsible. After some back and forth they decided that it’s the fault of a third party that rotated my tires nine months prior. I then looked through paperwork of previous services I had at this facility and found that they to broke 3 bolts while doing a routine rotation. Who’s to say that they didn’t damage the threads on the wheel hub and ultimately caused this to happen. After writing a review on google the owner told me to take my business elsewhere! Real professional. I did take my business elsewhere and won’t be working with this dealer or any other Infiniti dealer for that matter. This was my second Infiniti and was planning on getting another but I will not be any longer. More