
Ramsey INFINITI
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 1,635 reviews
Disappointed I have bought two cars here and had all my service for both vehicles done here. First time I’ve been disappointed. Nothing was smooth, nothing was e I have bought two cars here and had all my service for both vehicles done here. First time I’ve been disappointed. Nothing was smooth, nothing was easy. Needed a good bit of work done to my car and was near impossible to get any one to work with my work schedule. Ultimately car was dropped off at my “house” to come home and haveto search the entire area to find it three buildings away. So unhappy More
Always Great service I have been coming to this this service department for over 5 years and the service is always amazing. Phil is always helpful and professional. I have been coming to this this service department for over 5 years and the service is always amazing. Phil is always helpful and professional. More
Was easy in and out no problems no fuss service mgr was friendly and pleasant vehicle was covered under manufacture warranty and they did the work correctly and quick service mgr was friendly and pleasant vehicle was covered under manufacture warranty and they did the work correctly and quick More
Dishonest or Incompetent Service Center I brought my car in for service to fix the A/C and another issue. Infiniti was given permission to assess the problem and they charged for this which I brought my car in for service to fix the A/C and another issue. Infiniti was given permission to assess the problem and they charged for this which is fine. They came back to me saying that the A/C needed a new compressor but that they were not saying that is all that it needed. They added that after they changed the compressor they would further assess if it needed anything else. I brought the car home to my mechanic and he found that all it needed was a "relay switch" and A/C is now working. More
Best experience I've ever had buying a car! Everyone was professional, kind, knowledgeable and communicated with me every step of the process. I told them exactly what I wanted: car, color exte Everyone was professional, kind, knowledgeable and communicated with me every step of the process. I told them exactly what I wanted: car, color exterior, interior and monthly payment. They literally met all my expectations. I never felt pressured at any time about anything. I also felt that it was a quick process. I highly recommend Jason, Enrique and Edwin at Ramsey Infiniti! More
SMOOTH Bought a car from the dealership today. the Buying experience was easy and smooth. I wanted to commend my salesperson, Maged Asaad. He was gracious a Bought a car from the dealership today. the Buying experience was easy and smooth. I wanted to commend my salesperson, Maged Asaad. He was gracious and made me feel comfortable with my questions. More importantly, Kendra Rowan, was incredible.She really met my needs and expectations with cost and bottom line needs. She was truly awesome and an asset to your staff. I will absolutely recommend anybody looking for a car to visit Ramsey INFINITI. More
Saleh Darismail Because my experience was excellent and Jason and Kendra from finance we're very thoughtful. I would recommend Ramsey Infiniti for other people. Many Because my experience was excellent and Jason and Kendra from finance we're very thoughtful. I would recommend Ramsey Infiniti for other people. Many thanks More
Great Service!! Awesome Staff It was a Very Pleasant experience Overall... The moment you get there, They are Very Attentive and Welcoming ... I felt “taken care of” Appropriately, It was a Very Pleasant experience Overall... The moment you get there, They are Very Attentive and Welcoming ... I felt “taken care of” Appropriately, Very Proactive Staff , Always Making Sure your Needs were addressed. Thank You Very Much for Being So Professional More
Great service center, but needs to offer loaner cars. Really friendly and courteous staff. However it cost me nearly $50 to Uber around the area to take care of errands while they had my car. So, they rea Really friendly and courteous staff. However it cost me nearly $50 to Uber around the area to take care of errands while they had my car. So, they really need to offer loaners. Unless the service is 25/30 minutes. Oil change and tire rotation took 1.5 hours. More
Best Experience! Jason Kaplan is the most trustworthy and knowledgeable salesperson we have ever dealt with. I would recommend him to anyone looking for an easy and Jason Kaplan is the most trustworthy and knowledgeable salesperson we have ever dealt with. I would recommend him to anyone looking for an easy and no hassle experience. Also, Kendra deal with us in finance and she was absolutely great to deal with as well. More