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Ramsey INFINITI

Ramsey, NJ

4.4
1,635 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,635 reviews

August 07, 2019

Disappointed I have bought two cars here and had all my service for both vehicles done here. First time I’ve been disappointed. Nothing was smooth, nothing was e More

by CASEYORTHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Alhamawandi
Aug 16, 2019 -

Ramsey INFINITI responded

We're very sorry that you're unhappy with your service this time. We did try our best to work with your schedule, and offered to deliver your car to you. Our service team has been made aware of your specific comments and we hope you will return to us again for a better experience. Thank you for choosing us.

August 07, 2019

Always Great service I have been coming to this this service department for over 5 years and the service is always amazing. Phil is always helpful and professional. More

by OOFALCON85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Occhino
Aug 14, 2019 -

Ramsey INFINITI responded

Thanks very much for letting us know, we appreciate your loyalty!

August 05, 2019

Was easy in and out no problems no fuss service mgr was friendly and pleasant vehicle was covered under manufacture warranty and they did the work correctly and quick More

by Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Occhino
Aug 14, 2019 -

Ramsey INFINITI responded

Thank you!

July 30, 2019

Dishonest or Incompetent Service Center I brought my car in for service to fix the A/C and another issue. Infiniti was given permission to assess the problem and they charged for this which More

by MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James McNally, Edwin Cruz
Aug 14, 2019 -

Ramsey INFINITI responded

We're very sorry that you had a negative experience with us. We're unable to look up your account based on the user name you provided, but if you would like to discuss the issue you had further, please contact our Service Manager, James McNally at your convenience - jmcnally@ramseyinfiniti.com. Thank you.

July 27, 2019

Best experience I've ever had buying a car! Everyone was professional, kind, knowledgeable and communicated with me every step of the process. I told them exactly what I wanted: car, color exte More

by Snegron845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, Enrique Liranzo, Jason Kaplan
Aug 14, 2019 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you got exactly what you wanted!

July 26, 2019

SMOOTH Bought a car from the dealership today. the Buying experience was easy and smooth. I wanted to commend my salesperson, Maged Asaad. He was gracious a More

by Jeepers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KendraRowan, Maged Asaad
Aug 14, 2019 -

Ramsey INFINITI responded

Thank you for sharing your experience with us, we appreciate your business!

July 26, 2019

Saleh Darismail Because my experience was excellent and Jason and Kendra from finance we're very thoughtful. I would recommend Ramsey Infiniti for other people. Many More

by Saleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kaplan, John Lasala
Aug 14, 2019 -

Ramsey INFINITI responded

Thank you!

July 26, 2019

Great Service!! Awesome Staff It was a Very Pleasant experience Overall... The moment you get there, They are Very Attentive and Welcoming ... I felt “taken care of” Appropriately, More

by CARLOS11VASQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Granada, Edwin Cruz, Samantha Christen
Aug 14, 2019 -

Ramsey INFINITI responded

Thanks very much for letting us know!

July 25, 2019

Great service center, but needs to offer loaner cars. Really friendly and courteous staff. However it cost me nearly $50 to Uber around the area to take care of errands while they had my car. So, they rea More

by YSUGAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally, Edwin Cruz, Phil Occhino
Aug 14, 2019 -

Ramsey INFINITI responded

Thank you very much for your business and your feedback. We are working on this!

July 22, 2019

Best Experience! Jason Kaplan is the most trustworthy and knowledgeable salesperson we have ever dealt with. I would recommend him to anyone looking for an easy and More

by Kathy Pasciucco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra, Jason Kaplan
Jul 22, 2019 -

Ramsey INFINITI responded

Thank you, Kathy, we appreciate your feedback!

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