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Ramsey INFINITI

Ramsey, NJ

4.2
1,638 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,638 reviews

June 20, 2019

Service needs Called for service. Appointment made w ease in just a few days. Loaner provided during the time of the service visit. Pleasant experience. Will return More

by NCNDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jun 26, 2019 -

Ramsey INFINITI responded

Thank you!

June 19, 2019

Professional Service I came in for an oil change and the dealerships service center had me in and out in an hour. My vehicle was checked for any issues that may have exist More

by LEELEETHELION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall but it was a woman
Jun 20, 2019 -

Ramsey INFINITI responded

Thank you for choosing us for your service needs, we appreciate it!

June 17, 2019

First service Vehicle was not thoroughly reviewed with me. Car wash was very poor, appeared very rushed. It is the first time in 4 years of being with Infiniti that More

by KHOSEIN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Gikas
Jun 20, 2019 -

Ramsey INFINITI responded

We're very sorry that you had this type of experience with us. Please mention this at your next service visit, and we assure you that you will have a better experience. Thank you for bringing this to our attention.

June 17, 2019

Great experience. Nice rental Phil is awesome. They managed to fix the issue I had and gave me a great rental car to drive during the time my car was being worked on. More

by BLUELYON0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Occhino
Jun 20, 2019 -

Ramsey INFINITI responded

Thank you for letting us know!

June 14, 2019

First time service I rate this dealership a 10; the manager was most impressive and totally professional with a sense of human kindness. James’ demeanor gave my husband More

by npnac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally
Jun 20, 2019 -

Ramsey INFINITI responded

Thank you for your kind comments!

June 14, 2019

Pat Reuten, customer I I came for the installation of 4 new tires. Your dealership did not have the tires I wanted, and Steve was nice enough to get the tires for me. Always More

by Pat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jun 20, 2019 -

Ramsey INFINITI responded

Thank you!

June 14, 2019

Mechanic not thorough. Ed Cruz excellent Service manager I dealt with was very professional and friendly and courteous. Explained everything and tried to be as accommodating as possible. Ho More

by NJMAMA197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jun 20, 2019 -

Ramsey INFINITI responded

Thanks very much for your comments and for bringing this to our attention.

June 14, 2019

Very simple, convenient and all around amazing Mike was extremely helpful. He was very responsive while we worked out the details of my lease. He worked hard to find the specific color I wanted. Al More

by KMCOTRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike was my salesman and he was very professional.
Jun 20, 2019 -

Ramsey INFINITI responded

Thank you!

June 13, 2019

Not good Could even get car washed had car for 5 days an no response Said 1-2 days but that didn’t happen all for a new tire More

by RCOCHERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willy Ryksen, Phil Occhino, TY Caldwell
Jun 26, 2019 -

Ramsey INFINITI responded

We're sorry that you had a negative experience with us. Please contact our Service Manager, James McNally, at your convenience if you would like to discuss this further: jmcnally@ramseyinfiniti.com. Thank you.

June 13, 2019

Sales I have had nothing but an amazing experience dealing with Ramsey Infiniti - I leased a vehicle 3 years ago and came back for another- My salesman Mike More

by LisaD0728
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van Houten
Jun 20, 2019 -

Ramsey INFINITI responded

Thanks very much, we appreciate it!

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