Ramsey INFINITI

We bought a Q60. Ivan was great to work with. Driving the car home the rear view mirror quit working. We live far from dealership. We have tried to get it fixed and a Ivan was great to work with. Driving the car home the rear view mirror quit working. We live far from dealership. We have tried to get it fixed and after at least 3 visits and broken promises we still do not have it fixed. Today we were promised a pickup and a loaner. Again no driver. About 2 weeks ago same situation except Ivan came and picked up car. Next day we were going to pickup the car and they did not have the correct part. Three times now they did not order the correct part or have the right part. Left message for GM no call back. More

Terrible experience with their finance manager Deokie Vargas. She was rude and unprofessional. I reached out to to her about an inspection sticker that was not placed on my car after buying it new. She Vargas. She was rude and unprofessional. I reached out to to her about an inspection sticker that was not placed on my car after buying it new. She had a "not my problem" attitude. I reached out to general manager Kevin Gilbertson and he ignored me completely. Not even a call back. Would never buy from here again. Once you buy the car they don't care! More

I came for maintenance, which includes oil and transmission fluid change. Everything was done really fast. I also ask them to show me how my looks from the bottom. They did and we discussed what transmission fluid change. Everything was done really fast. I also ask them to show me how my looks from the bottom. They did and we discussed what else showed be done in the near future. Nice, friendly staff. Large, clean and bright lobby for clients. Coffee machine. Free WiFi. More

Have been a customer with this dealer for over 10 plus years now! They have always done their best for us. years now! They have always done their best for us. More

recently took my car to Ramsey Infiniti for a simple oil change - their prompt and thorough inspection uncovered a few other issues. Some of these issues would have become a larger problem if they occurred change - their prompt and thorough inspection uncovered a few other issues. Some of these issues would have become a larger problem if they occurred during summer vacation travel, but because they were found early I will be in good shape . I was provided a loaner car while mine was being repaired - another great Infiniti! As always everyone was very helpful and courteous. I am always confident when I work with this dealer ! More

This is best an honest dealership I have experienced. The service staff is paramount, especially Jennifer Valleau and the service manager, Luke. The service staff is paramount, especially Jennifer Valleau and the service manager, Luke. More

Superior service every time. I travel a good distance to have my car serviced at Ramsey. Not only is it worth it, I get to 'test' their maintenance/repair, etc on the drive hom I travel a good distance to have my car serviced at Ramsey. Not only is it worth it, I get to 'test' their maintenance/repair, etc on the drive home and never disappointed. Jennifer is awesome and Luke always takes a personal interest in my service visit, as well. More