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Ramsey Mazda
Ramsey, NJ
2,318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,318 Reviews of Ramsey Mazda
April 05, 2016
First Mazda made very easy I just purchased a very gently used 2016 Mazda CX-5. I had already done a ton of research, found several interesting cars, emailed several dealers fo I just purchased a very gently used 2016 Mazda CX-5. I had already done a ton of research, found several interesting cars, emailed several dealers for more information but was most interested in a 2016 CX-5 on the Ramsey Mazda lot. The email exchange with manager Brian Wallin was surprisingly (for me!) straight forward. There was no hard sell, just an offer to come out and look the CX-5 over. I drove to Ramsey Mazda, looked the car over and was then greeted by Brian. Again, no hard sell. He gave me the key fob and let me continue to look over the car and said when I was ready for a test ride or if I had any questions, simply ask. Joe Guadalupe accompanied me on the test drive. He directed me to a nice twisty area to show off the CX-5 handling. We then hit the some open highway to get a sense of the car's punch. All the time, Joe answered questions. He knew the CX-5 very well. He was not "selling" in the classic sense but letting the product-the CX-5-sell itself. Brian, Joe and I then huddled in an office and we talked pricing. I pushed. They pushed. I explained. Brian explained. We found a reasonable middle ground. I was satisfied. I called my wife, explained the situation and we agreed to purchase the car. We picked up the CX-5 two days later. Again, no hard sell, no additional charges, no excuses, everything went very smoothly. We went over the pricing with Donovan Lau and all was good. Joe then spent a considerable amount of time going over the car with me and my wife. I very much appreciated the insight and the experience he brought to the walk thru. I am a guy who takes his cars to 100k+ miles so I do not buy cars very often. Brian has put together a good team and it shows. This was my first Mazda purchase and Brain Wallin and Ramsey Mazda made it very easy. More
by Robfilms
Employees Worked With
Joe Guadalupe, Donovan Lau, Brian Wallin
April 01, 2016
Ramsey Mazda is batting 1.000! 2 years ago I purchased my Mazda6 from Ramsey and had a wonderful experience with the team there- My Salesperson- Mike DePaolo, and the Finance Manage 2 years ago I purchased my Mazda6 from Ramsey and had a wonderful experience with the team there- My Salesperson- Mike DePaolo, and the Finance Manager- Donovan Lau. Great price on a great car and financing was a breeze. Last week I inquired as to the purchase of a 2016 MX-5 Miata, detailing specs and price. I met with Mike DePaolo again to confirm specifics, and to my surprise- they located the car in 2 days and I picked it up yesterday! Mike again reviewed all of the cars featured and Donovan again walked me through the paperwork. Great experience all around, Love my Mazda's, and highly recommend Ramsey Mazda! More
by Steve H
Employees Worked With
Mike DePaolo, Donovan Lau
March 31, 2016
Quick and Easy This is my 7th Mazda, but this was my 1st experience at Ramsey Mazda, what a great, friendly dealership, had a wonderful experience! My visit was quic This is my 7th Mazda, but this was my 1st experience at Ramsey Mazda, what a great, friendly dealership, had a wonderful experience! My visit was quick and easy. More
by LYNNE PETERMANN
Employees Worked With
Joe Guadalupe, Jim Sabini, Donovan Lau
March 30, 2016
New Car Purchase I assisted my daughter as she wanted to get a CX5. The buying experience was excellent. Her salesman (Victor) was very thorough in explaining the I assisted my daughter as she wanted to get a CX5. The buying experience was excellent. Her salesman (Victor) was very thorough in explaining the car in detail. And at the time of delivery he again was exceptionally thorough in going over everything about the car. The actual contract signing was handled by Finance Manager Donovan Lau. He also was thorough and explained everything to our satisfaction and more. Both Donovan and Victor were a pleasure to worth with. Would we return to this dealership to purchase another car? Definitely Yes. More
by LauraNJ
Employees Worked With
Victor Jacobson, Donovan Lau
March 30, 2016
2016 Mazda 3S GT 5 door Great Sales team. Mike was very professional, delivered the car as promised and spent a considerable amount of time going over every detail of the ca Great Sales team. Mike was very professional, delivered the car as promised and spent a considerable amount of time going over every detail of the car. Never before have I seen such a knowledgeable salesperson. Don in fiance explained everything to me as this was my first lease and answered all my questions. My 2nd vehicle from the Ramsey auto group and I have no issue driving an hour passing other dealerships to make them my #1 dealership! More
by charlieNJ
Employees Worked With
Mike DePaolo, Donovan Lau
March 20, 2016
Great experience Willy and the entire Mazda team were extremely helpful in this buying experience. I will recommend this dealership going forward. Five stars all aroun Willy and the entire Mazda team were extremely helpful in this buying experience. I will recommend this dealership going forward. Five stars all around. Thank you willy for all of your help and I love my new beautiful car! More
by Livliv2016
Employees Worked With
Willy Elkammary, Donovan Lau, Henry Sanchez
March 17, 2016
Friendly, professional, efficient service Willy made a complex process (moving from one lease to another) feel smooth and effortless. I felt very taken care of by him. And he was fun to talk Willy made a complex process (moving from one lease to another) feel smooth and effortless. I felt very taken care of by him. And he was fun to talk with as we worked through the various steps. Also, he clearly knows and values the Mazda product, which helps me feel good about my investment. I don't generally enjoy the car purchase process, but he made it a great experience! More
by tarco
Employees Worked With
Willy Elkammary
March 16, 2016
Great Experience I had a great experience buying a Mazda here. Willy and Donovan were awesome. It was really refreshing coming here after having a negative experience I had a great experience buying a Mazda here. Willy and Donovan were awesome. It was really refreshing coming here after having a negative experience at another local Mazda dealer. More
by MAP
Employees Worked With
Willy Elkammary, Donovan Lau
March 13, 2016
Made me feel good to buy a car from them I am eighty one and have had many experiences purchasing cars, most of them a hassle before hitting upon a dealer that was professional and understood I am eighty one and have had many experiences purchasing cars, most of them a hassle before hitting upon a dealer that was professional and understood how to make customers. I worked in sales and marketing for fifty years and at all levels and trained/managed many sales people. I'm a good judge of sales talent and like most sales executives appreciate talent. I also abhor the silly games many car sales people put customers through. I had a good experience twenty years ago at this dealership and went there with confidence in their reputation but not knowing the salesman I was to meet, Rockstone Dunn is a very capable and likable salesman who at a relatively young age has obviously learned from colleagues how to make a customer want to buy from him. If I hadn't retired twelve years ago I would try to hire him for my business. The contrast between dealing with him and the same day visiting another Mazda dealer that performed abysmally made Rockstone look really good. Donovan Lau continued the good work. I am a happy customer. More
by Ron Coll
Employees Worked With
Rockstone Dunn, Donovan Lau
March 08, 2016
Excellent all around! We were very impressed and happy with our car lease experience at Ramsey Auto Group Mazda in Ramsey New Jersey. Mike DePaolo answered all our question We were very impressed and happy with our car lease experience at Ramsey Auto Group Mazda in Ramsey New Jersey. Mike DePaolo answered all our questions and was very patient and extremely helpful in every way. We are very happy with our new car! More
by Trudy5954
Employees Worked With
Mike DePaolo, Donovan Lau
