Ramsey Mazda

Buying a car has historically been one the least pleasant experiences in my life. Naturally we did not have high hopes this time around either. My husband and I were happily surprised by Ramsey Mazda. Our s experiences in my life. Naturally we did not have high hopes this time around either. My husband and I were happily surprised by Ramsey Mazda. Our salesman, Willy Elkammary was friendly, knowledgeable and professional and made the whole process seamless for us. We purchased a new CX5 and everyone went the extra mile. Super efficient, we were there about 2 hours and left with our new car. They could have made us wait for Monday to pick it up but they cleared the showroom and got it ready for us. Talk about a pleasant surprise.....if you are looking for a Mazda, this is the place to go. FINALLY a dealership that didn't make me want to scream by the time I left. Thank you all so much! More

Amanda and Ken could not have been any more responsive. They were both a pleasure to work with, and could not have been any more accomodating. I'll go out of my way to get back to the dealership for any s They were both a pleasure to work with, and could not have been any more accomodating. I'll go out of my way to get back to the dealership for any service issues in the future. More

I went to this dealer to buy a Mazda CX-5 and was surprised for the great level of detail and professionalism of Joshua. Joshua was able to answer all our questions and was an effective intermedia surprised for the great level of detail and professionalism of Joshua. Joshua was able to answer all our questions and was an effective intermediary between us and the sales manager. The car was delivered impeccably and he explained all the features with patience and expertise. When we return to pick up the plates, Joshua was at hand to install the plates and solve a little problem with one of the bolts. The paperwork was handled fast by the finance department. Thank You Joshua!! More

Friendly atmosphere. Not too much haggle for a fair price. I am happy with my purchase. There was a scratch on the bumper upon delivery. They tried to fix it but it's in the plastic. They have offered price. I am happy with my purchase. There was a scratch on the bumper upon delivery. They tried to fix it but it's in the plastic. They have offered to replace the piece. I am hesitant to do so since it is a new car and a small scratch. I have emailed them to see if they could give me a year or two of sirius radio in lieu of bumper replacement. I am waiting to hear back. Overall was a very good experience. More

The salespeople were very friendly, knowledgeable, and straightforward. I almost had a bad experience due to the finance manager but Rocky came and reassured me and put me back at ease. Definitely try t straightforward. I almost had a bad experience due to the finance manager but Rocky came and reassured me and put me back at ease. Definitely try to work wedith him and/or the general sales manager, John. More

They are trying to rip you off in all the ways possible. They are trying to rip you off in all the ways possible. The approach is "you are dump and we are smart". It took about an hour for me to get the res They are trying to rip you off in all the ways possible. The approach is "you are dump and we are smart". It took about an hour for me to get the residual value on Mazda 3 I wanted to lease. They are trying to hide the actual numbers behind the car, just giving you "your best deal ever" which is about 70%-80% higher that you can get in different dealerships. I would suggest to stay away from this dealership if you are looking for honest prices. More

Amanda who runs the service dept. is outstanding. We have been dealing with her for a long time. She is extremely helpful, knowledgeable, professional, and always smiling. She wants to help, and always is re been dealing with her for a long time. She is extremely helpful, knowledgeable, professional, and always smiling. She wants to help, and always is ready good suggestions, and takes care of our car as if it was her own. She is an asset to the dealership, and knows how to treat a customer. Congratulations Amanda.....you deserve the top rating that we gave you. Roland & Brigitte, Midland Park, NJ More

This service department has been nothing but a nightmare.When returning the car for the first oil change I asked them to look at a gasket hanging out of the dashboard which was there the day I bou nightmare.When returning the car for the first oil change I asked them to look at a gasket hanging out of the dashboard which was there the day I bought the car. I was told I couldn't have that done as this a an oil change and I needed to make an appointment for service as the dashboard would have to be taken apart. I made the service appointment today only to be told they cut the piece out and did not remove the dashboard. I also have an issue with the brakes pulsing which shouldn't occur at 17k miles. Finally able to get service done at 22k (because they never got my online appointment) and brakes are wearable part. I understand this but this is a defective part that needs to be looked at. They wouldn't look at it because I said I will not pay if it is not warranty. I've sat in the service department and watch them try to scam a young family who got a flat into buying four new tires because his car is All Wheel drive so he would need to replace all the tires. I really like the sales department but the service department is awful. Steer away from these shady people they are just trying to bilk you for money. More

Hands down the best car buying experience I've ever had. Friendly, helpful, no BS. Would highly recommend to anyone for a fantastic sales process. Just bought another car from them !!! had. Friendly, helpful, no BS. Would highly recommend to anyone for a fantastic sales process. Just bought another car from them !!! More